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Category error

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TruSake View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote TruSake Quote  Post ReplyReply Direct Link To This Post Topic: Category error
    Posted: 02-August-2017 at 3:35pm
I keep getting an error once I try to edit the categories. I can add categories, load its products, but I cannot edit the categories because I keep getting a 500 - internal server error.

I did not nothing for it to start acting this way. All of the sudden it just started doing it.
Any help would be appreciated.


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Greg Dinger View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 02-August-2017 at 4:11pm
assuming you have an active support plan, you will need to submit a support request to Netsource.  It's going to require that someone take actions to reveal the raw error message, figure out what's causing the error, then fix as needed.
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TruSake View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote TruSake Quote  Post ReplyReply Direct Link To This Post Posted: 13-September-2017 at 10:18am
Well, issue fixed. What seemed to have helped was to go to View & Edit Categories and then Update Breadcrumbs.
I'm guessing after adding, deleting and modifying so many categories, updating breadcrumbs refreshed the data.

Also seems like a fix for when coming across error: Error on modifyProduct in main SQL query
when trying to access a product's Details and Options.


Edited by TruSake - 13-September-2017 at 10:20am
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Greg Dinger View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 13-September-2017 at 10:42am
good to hear.
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