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Chrome issue with price box

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videohardware View Drop Down
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    Posted: 23-September-2019 at 9:23am
We have discovered an issue with Chrome on Windows desktops with the Configurator. The pricing info is jumbled. We went to an earlier version of Chrome and the issue was not there. You can see the problem here:

https://www.videohardware.com/video-computer/pc/Adobe-Premiere-Video-Editing-computer-Core-i9-K-143p2280.htm

All other browsers work fine.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 23-September-2019 at 12:23pm
This issue happened after an update to Chrome changed the way the browser works with JavaScript. We have an updated file that can be used to fix the issue. I've made a download available for you at http://productcart.com/temp/configuratorPricingBox.zip which you can download. You will want to backup the file /video-computer/pc/css/configuratorPricingBox.css and then unzip and upload the new file in it's place.

This has taken care of the problem for other users, but each site is a bit different. If you still have a display issue after updating then more research may be necessary. If that is the case then we may need to look more closely at your store which means we would need additional access. The best way to provide that is by putting in a support ticket at https://www.productcart.com/support-request.asp which has a secure form.

If we can answer any other questions please let us know. We are happy to help.
The ProductCart Team

Home of ProductCart shopping cart software
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Post Options Post Options   Thanks (0) Thanks(0)   Quote videohardware Quote  Post ReplyReply Direct Link To This Post Posted: 23-September-2019 at 12:43pm
Thanks! that did the trick.
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