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Disabling "require login" for returning custs

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joshs View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote joshs Quote  Post ReplyReply Direct Link To This Post Posted: 07-April-2009 at 5:05pm
I am not a coder but I do understand concepts.  And I desperately need a solution to this problem. 

Would it be possible to create an extra field in the customer database - email2.  Then if a customer chooses to "buy once" with no account a slightly different process happens.

a new email account is created - "invoice number" & "@website.com"  effectively creating a new customer in the system. 

The customer enters the rest of the information into the system and the order is process as normal.

As for regular customers the "email2" field would be auto filled with their current email address.

All email communications within the system would be pointed or retrieved from email2 instead.

If there is an asp programmer out there that can make this work then call me.  I need a solution yesterday.

call me @ 801 859-9897



Edited by joshs - 07-April-2009 at 6:12pm
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BlackReefDesigns View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote BlackReefDesigns Quote  Post ReplyReply Direct Link To This Post Posted: 07-April-2009 at 4:53pm
But we would have to manually zap each customer's e-mail then, no?  
Joe S.
BlackReef.net
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 06-April-2009 at 8:35pm
Hi Joe,
     You can test the theory of this by creating a test account and a test order, then manually modifying the email address from the admin pages. Then pretend your the customer and see if you can get to the account again (allowing for the fact that you would not know the modified email address).
One additional thought - To be doubly sure, you could also "lock" the account when you zap the email address.

An enhanced "Guest checkout" is planned to be in V4, at which point this workaround will  become academic.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 06-April-2009 at 8:27pm
Hi Joe,
   If you add code to modify the stored email after the email confirming the order has been sent effectively you will be "setting aside" that account, as the email address is the "key" used to identify the customer. This will allow them to place another order using the same email address whilst preserving the order etc in a valid state within the database.

You will need to preserve the customers details until the order is dispatched. At that point you could delete/make invalid the address details if you so wish, although the customer will never be able to access any of the old details anyway as they will be inaccessible to them due to the "zapped" email address. 
  
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BlackReefDesigns View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote BlackReefDesigns Quote  Post ReplyReply Direct Link To This Post Posted: 06-April-2009 at 5:49pm
Could you elaborate on this Hamish?  We have a store that just launched and we are losing sales because people can't "Guest" checkout every time they order.  Many of the customers are Military/Government and they won't purchase from the site if their information is kept in a profile. 
Joe S.
BlackReef.net
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 04-April-2009 at 8:16pm
Hi Joe,
   From one of my early posts on this thread :-

C) Automatically "zap" the email address provided by setting it to something random, or, for example, adding in the order number after the "@" with some custom code.

- This would require some custom code, I suggest a good place would be just after sending out the order confirmation email.
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BlackReefDesigns View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote BlackReefDesigns Quote  Post ReplyReply Direct Link To This Post Posted: 04-April-2009 at 6:10pm
Has anyone found a Temporary Solution to this yet?  We launched a new website and me and the client agree its crucial to have a "checkout with no password" option.  Please help!
Joe S.
BlackReef.net
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Post Options Post Options   Thanks (0) Thanks(0)   Quote blackey Quote  Post ReplyReply Direct Link To This Post Posted: 26-March-2009 at 12:58pm
A one page checkout mod, even with the current required e-mail would be great.

We're seeing about an 18% conversion rate from a product added to the cart.

We loose about 55% at the login
We loose an additional 45% of the remaining customers at the e-mail
We loose about 30% at the address.

After the address we loose very few.

Bill
www.lpiracing.com

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Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 25-March-2009 at 5:20am
We are shooting for an "end of summer" release for ProductCart v4. Probably early September 2009.
The ProductCart Team

Home of ProductCart shopping cart software
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mimpoz View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mimpoz Quote  Post ReplyReply Direct Link To This Post Posted: 24-March-2009 at 12:22pm
I have many customers who would really love to have one step checkout and are seeing a very high dropout rate during checkout. What is the estimated date for v4.0
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