Emails - Anyone ??

Has anyone been able to move the tracking number information from the bottom of the email to the top? I find that a lot of our customers don't see the tracking number at all.

Also, I'd love to also include a tracking link in the email. Currently we give the generic links to USPS and UPS tracking, but the customer has to copy and paste the tracking number.

Thanks all for clearing up the issue with the lineup for the prices etc...
I've checked it on several email clients and they use standard a fixed font.. Indeed, nicely showing

About the 1st issue: "Adding address, etc.." to the bottom of the emails...
I figured out that there's not one part where this can be done, however I did find out where it can be done...
For the normal emails to the customers, I have modified the following files:
emailsettings.asp, customerOrderConfirmEmail.asp, inc_PartShipEmail.asp, pcPay_GoogleCheckout_CustomerEmail.asp, sendmailCustomerProcessed.asp and Languages.asp

For example in emailsettings.asp, this is my new code -->

private const scReceivedEmail="Dear <CUSTOMER_NAME><br><br>Thank you for shopping at <COMPANY>.<br><br>We received your order on <TODAY_DATE>. Your order number is <ORDER_ID>.<br><br>Note that this is not an order confirmation. You will receive a detailed confirmation message once your order has been processed. You can check the status of your order by logging into your account at <COMPANY_URL>/productcart/pc/custpref.asp<br><br>If you have any questions, please do not hesitate to contact us.<br><br>Thank you for being a <COMPANY> customer.<br><br>Best Regards,<br><COMPANY><br><COMPANY_Address><br><COMPANY_City>, <COMPANY_State> - <COMPANY_Zip><br><COMPANY_PhoneNumber><br><COMPANY_URL>"


In order to have these variables added in here I also had to modify sendmailCustomerProcessed.asp, and added:
personalmessage=replace(personalmessage,"<COMPANY_PhoneNumber>",scCompanyPhoneNumber)
personalmessage=replace(personalmessage,"<COMPANY_Address>",scCompanyAddress)
personalmessage=replace(personalmessage,"<COMPANY_City>",scCompanyCity)
personalmessage=replace(personalmessage,"<COMPANY_State>",scCompanyState)
personalmessage=replace(personalmessage,"<COMPANY_Zip>",scCompanyZip)

In the same file I also changed this line:
customerEmail=customerEmail & dictLanguage.Item(Session("language")&"_sendMail_36") & scCompanyName & "." & vbCrLf & vbCrLf

to:
customerEmail=customerEmail & dictLanguage.Item(Session("language")&"_sendMail_36") & vbCrLf & scCompanyName & vbCrLf & scCompanyAddress & vbCrLf & scCompanyCity & ", " & scCompanyState & " - " & scCompanyZip & vbCrLf & scCompanyPhoneNumber & vbCrLf & scStoreURL & vbCrLf

That last part is changed in most of the other files I mentioned...

I am still going through the emails, as I also like to change it with the emails to the drop-shippers, etc...

I'll update the list here of files I changed to add the address, phone number and website to the bottom of the emails, under the Company Name that is standard included.
If someone knows already what other files I can modify (for drop shippers, etc..), please let me know...

I don't have an issue with it not being lined up at times.  The customer still can read it, plus the message size is small and does not take long to download.  Some customers prefer text format.  Here is how I see it.  The customer sees a pretty invoice online and can print it from there, plus he/she can always log in a print one later.  So it is all there in a pretty format so why bother about the email format.  I've seen some carts that have a link in the email to a formated version of the invoice.  Some even attach pdf formats to the email.  Cute, but I can do without.  In the worst case I can still physically mail or even fax a copy of the invoice.  I think I faxed one last year, that's how seldom that happens.
Katharina

I happen to know (vague recollection + forum search) Greg has done some custom code in the past to send HTML email  - So he's the man to talk to on this one . 

Hi Paul,
   Just a quick 2 cents worth on the second point. It's a font issue - With a fixed width font such as Courier it aligns nicely.

ORDER DETAILS                                     UNIT PRICE     TOTAL
======================================================================
QTY            1
SKU            12345test
PRODUCT        test
PRICE                                                $123.00   $123.00



                                                  Subtotal:    $123.00
                                             Handling Fees:      $4.50
                                                 =====================
                                                     Total:    $127.50