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Resend order confirmation e-mail |
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amgqmp1 
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Joined: 01-November-2005 Location: United States Status: Offline Points: 0 |
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 Topic: Resend order confirmation e-mailPosted: 01-November-2005 at 6:22pm |
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This was requested in the old forum...as it's a huge priority for us, requesting it here again. :) We need the ability to resend order confirmation e-mails. Most of our purchases are digital delivery with unique serial numbers. We could really use the ability to resend this information to our customers upon their request. |
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ComputerJack
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Joined: 28-October-2005 Location: United States Status: Offline Points: 0 |
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Posted: 02-November-2005 at 8:54am |
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Doesn't the View Past Orders function show those numbers for them? Don't use the digital stuff, but that would seem easier than having to re-send confirmations by hand.
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ProductCart
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ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135 |
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Posted: 02-November-2005 at 9:18am |
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amgqmp1 - Please fill out a support ticket to contact us directly about testing the ability to resend an order confirmation e-mail. (This is something we have just done for ad hoc requests like this :-)
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amgqmp1
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Joined: 01-November-2005 Location: United States Status: Offline Points: 0 |
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Posted: 02-November-2005 at 9:30am |
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Viewing previous orders does indeed display all product info., and, we have been using that as a workaround. Frankly, many of our customers are not familiar with the info as we're not a "general product"-style store. Thanks Early Impact, I'll drop you guys/gals a support ticket. |
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ComputerJack wrote: