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avalight View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote avalight Quote  Post ReplyReply Direct Link To This Post Topic: May we also suggest the following...?
    Posted: 22-May-2009 at 4:32pm
I too am having issues with the appearance of cross selling items on the product pages.  I would the cross sell items to show up as list, with the image on the left and the product name on right.  The way it looks now, is more horizontal , with the image above and the product name below.  And they are spread way out, too.  I have tried all kinds of settings, and looked in the cs_img.asp and couldn't see what to change.
Thanks

Curt
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@nna View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote @nna Quote  Post ReplyReply Direct Link To This Post Posted: 05-February-2009 at 5:57am
Thanks!
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 05-February-2009 at 3:09am
Hi,
   cs_img.asp which is being incuded into viewPrCode.asp
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@nna View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote @nna Quote  Post ReplyReply Direct Link To This Post Posted: 05-February-2009 at 2:30am

Yep, I know, that's the problem. It shouldn't happen for cross selling items when its not happening for regular items (same thumbnail size), so it must be the space between the cross selling items that causing the problem. What file controls how cross selling items are displayed?

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 04-February-2009 at 6:55pm
I see the top is busted as well - basically the width is zapped.
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 04-February-2009 at 4:57pm
Hi Anna,
    I just looked at your site in IE & now I think I see the problem you are referring to - the right hand bottom corner of the page where the "corner" is in the wrong place? - The page looks OK in Firefox
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@nna View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote @nna Quote  Post ReplyReply Direct Link To This Post Posted: 04-February-2009 at 4:08pm
No, that's not it. If that had been the case I should have had this issue on category pages as well, but the larger thumbs fits there without problem.
 
The problem is the space between the cross selling thumbs and not the thumb size it self, and I don't know what file controls the space between.
 
Thanks anyway for trying. :-)
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 04-February-2009 at 3:44pm
Hi,
  I think it's because you have a few thumbnails that are bigger than the rest.
See : http://www.jewel.se/shop/pc/viewCategories.asp?pageStyle=h&ProdSort=19&page=2&idCategory=4  - It seems the larger ones just happen to be those used in the Cross-selling.

The larger thumbnails are 140*158 but most are 130*122



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@nna View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote @nna Quote  Post ReplyReply Direct Link To This Post Posted: 04-February-2009 at 2:32pm
hmmm... maybe that's not the issue then. Because I want 4 items in a row for all products and when PC shows normal products in a category they show 100% of my thumbnail size without destroying my design. But in the cross selling items PC truncates/compress (don't know the english word here) the images so they are about 80% of the ordinary thumb-size to fit in the window. If I set the thumbnail height and width for cross selling items to 0 they don't fit in the page as normal thumbs do. They have more space between themselves than "ordinary products" in a category page.
 
Are there any margins or something that I can change? Hope you understand what I mean.
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 04-February-2009 at 1:37pm
Hi Anna, In that case I believe it's controlled by Settings > Display Settings in the second set of settings (Choose how products should be displayed in the storefront:)
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