Corruption: "DuLTVDu" appearing in descriptions

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   Hi,
  Wow, surprised this has popped up again!. Please rise a support ticket, and when you receive the confirmation email reply attaching the spreadhseet you used for the import. This is all to do with the import process translating special characters to make sure the import works cleanly and it should, near the end, translate them back.  

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Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Topic: Corruption: "DuLTVDu" appearing in descriptions Posted: 14-June-2013 at 5:38pm
	Hi, Wow, surprised this has popped up again!. Please rise a support ticket, and when you receive the confirmation email reply attaching the spreadhseet you used for the import. This is all to do with the import process translating special characters to make sure the import works cleanly and it should, near the end, translate them back.
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code

blackey Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11-November-2008 Location: Livermore, CA Status: Offline Points: 0	Post Options Post Reply Quote blackey Report Post Thanks(0) Quote Reply Posted: 14-June-2013 at 5:25pm
	This has returned in version 4.6a

hlwilson3rd Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11-December-2007 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote hlwilson3rd Report Post Thanks(0) Quote Reply Posted: 23-June-2009 at 12:58pm
	Submitted. Thank you. H.L.

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 23-June-2009 at 12:24pm
	Hi H.L, Please raise a support ticket.
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code

hlwilson3rd Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11-December-2007 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote hlwilson3rd Report Post Thanks(0) Quote Reply Posted: 23-June-2009 at 12:16pm
	Just noticed it in my store too. Do I need to start a support request or is there a patch for this? Thanks, H.L. www.alpha-music.com

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 03-June-2009 at 4:31pm
	Hi Rodney, I see you have raised a ticket & been supplied with an updated file. For reference of anyone else who comes across this issue, it is related to the "Undo Import" feature, which most stores rarely use, the fix has been incorporated in all future updates.
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 03-June-2009 at 1:04pm
	Hi, We know the cause, I'll check if there is a fix. Basically the fix will be a re-import of the records, but I don't recall the exact issue in the code, or rather the issue in the imported data, that triggered this behaviour.
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code

roknrod12 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31-July-2007 Status: Offline Points: 5	Post Options Post Reply Quote roknrod12 Report Post Thanks(0) Quote Reply Posted: 03-June-2009 at 12:25pm
	I've recently noticed this on my store, too. Has there been any progress as to what is the cause and a fix? Thanks.

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 08-February-2009 at 1:36pm
	We have determined that the issue very likely goes back to a problem in the Import Wizard. We are still researching exactly what is causing it and why, and we'll then post an update here, and a patch in the "Just In" section of the "Support Center". What we do know at this point is that this is not the result of a security issue (e.g. SQL Injection).
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carstone Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 12-July-2006 Status: Offline Points: 0	Post Options Post Reply Quote carstone Report Post Thanks(0) Quote Reply Posted: 06-February-2009 at 3:13pm
	Update: PC is working very hard to find the cause, but I am not sure it is the software's fault or weakness at all. I have a suspicion that possibly it might involve the upload and download of the spreadsheets to update the data. We have been doing a lot of that and we might be doing something wrong. That might be the common thread between the other PC stores I have seen affected. I just don't know yet. All I can say for sure is that PC jumped right on this, pronto, and I thank them. Edited by carstone - 06-February-2009 at 3:15pm