Mosso (RackSpace) Cloud Permissions Problem

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   I guess well see how it goes... it's been a week now and not a single hiccup. All the folder permissions that needed to be set were done just like you would on any windows server. There is no Mosso Control Panel like you see in the first page of this thread.. it's straight RDP, open ports, transfer files, set folder permissions, set database connection run setup wizard and that's it. Can you please explain the security part we should be worried about. I do know there is no hardware firewall... but I figured it's not really necessary considering we only need http/https and ftp ports and a hardware firewall is actually a failure point... which we've seen happen in our in-house servers prior.

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whizzinpc Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 17-January-2006 Location: California Status: Offline Points: 20	Post Options Post Reply Quote whizzinpc Report Post Thanks(0) Quote Reply Topic: Mosso (RackSpace) Cloud Permissions Problem Posted: 26-May-2011 at 10:44am
	I guess well see how it goes... it's been a week now and not a single hiccup. All the folder permissions that needed to be set were done just like you would on any windows server. There is no Mosso Control Panel like you see in the first page of this thread.. it's straight RDP, open ports, transfer files, set folder permissions, set database connection run setup wizard and that's it. Can you please explain the security part we should be worried about. I do know there is no hardware firewall... but I figured it's not really necessary considering we only need http/https and ftp ports and a hardware firewall is actually a failure point... which we've seen happen in our in-house servers prior.

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 23-May-2011 at 8:47pm
	Art, I'm not posting this as a pitch for my services, but I have a little experience with the Mosso environment. And my thanks to Brett for his kind words. I worked on a store that was hosted at Mosso. I'm very uneasy with that environment given that it's Windows over Linux, and therefore it adopts the Linux permissions instead of Windows. Maybe someone who is more comfortable with the Linux world would present a different view, but I really felt somewhat at risk not knowing if the resulting permissions represented any sort of security opening. Perhaps I'm overreacting, but I tend to err in the favor of caution, and that environment simply makes me uneasy. I just don't take projects that are hosted there any longer - it doesn't seem worth taking the risk in case something goes badly.

Brett Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 22-April-2008 Location: Phoenix, AZ Status: Offline Points: 89	Post Options Post Reply Quote Brett Report Post Thanks(0) Quote Reply Posted: 23-May-2011 at 8:11pm
	Our site is hosted with Greg and it never has any problems. On the off chance that something has gone wrong, Greg replied in less than five minutes when I emailed him.

whizzinpc Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 17-January-2006 Location: California Status: Offline Points: 20	Post Options Post Reply Quote whizzinpc Report Post Thanks(0) Quote Reply Posted: 23-May-2011 at 7:07pm
	We are about to make the switch to rackspace cloud. I just setup a server 2003 32 bit environment. Everything was setup exactly as you would a dedicated server... no issues whatsoever. I guess they have made improvements since this thread started.

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 13-January-2010 at 1:16pm
	Kix, just so you know, Mark also provides hosting, and there are other hosts who specialize in ProductCart such as Jolt. Any of us will take good care of you.

cognecy Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 18-March-2006 Location: United States Status: Offline Points: 8	Post Options Post Reply Quote cognecy Report Post Thanks(0) Quote Reply Posted: 13-January-2010 at 11:29am
	Keep in mind that Mosso/RackSpace Cloud is running Windows inside a Linux Shell. Now that is not all together a bad thing and I will be the first to admit that I think it is a very cool concept. Now for the bad ... As neat as it is, there are some intrinsic problems that arise namely with the permission stacks. Linux and Windows use two entirely different methodologies when it comes to permissions. Linux uses Change Mode (CHMOD) permissions which are not compatible with Windows permissions (apples and oranges). ProductCart and at least one of the EI addon modules are dependent on having the "Windows" permissions set properly. Even though you are running a virtualized version of Windows, it is not possible to set Windows File/Folder permissions in the Mosso environment. Many users, and myself when I was testing their service, have had problems getting the permissions set correctly. What will typically happen is you will have to do a combination of setting CHMOD777 and working with the techs at Mosso to get it to work without error. There is another problem with Mosso and that is with ASP.NET which also comes back to the permissions. If you are ever thinking about running the QuickBooks Synchronizer product, the Mosso environment would likely not be the best place for that. Do not get me wrong, you can probably get it to work, but not without some effort. My own experience with Mosso concluded with low overall scores on speed, performance, and reliability. Bottom line is that as cool as the concept is, I do not recommend Mosso for any mission critical or web store environment. Clouds and 'Windows on Linux' have too many problems and too many hurdles to overcome to be considered mainstream at this point.
	Mark Shipp Cognecy Solutions, LLC Hosting/Design/Customization/Database Migration www.cognecy.com www.cognecy.co.uk

ammonihah Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 18-April-2008 Location: United States Status: Offline Points: 57	Post Options Post Reply Quote ammonihah Report Post Thanks(0) Quote Reply Posted: 13-January-2010 at 11:08am
	Don't waste your time with Mosso. I actually went to GreyBeard Designs and used Greg for my hosting after messing with Mosso for a few weeks. What a pain. Not worth the time. Greg has fast stable hosting and he provides good support because he knows Product Cart inside and out. I wanted to just make money with my cart, not fiddle with settings on a cloud server to see if I could get things to work, never know if I missed something and could be down tomorrow. You can find him at http://www.greybearddesigns.com.

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 13-January-2010 at 10:23am
	www.maingear.com was there, and they decided to move away and host with us. Also, Mark Shipp mark@cognecy.com has some opinions and experience with Mosso. You may want to check with him, and write to maingear to ask what they did or did not like about Mosso.

Kix Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 24-August-2008 Status: Offline Points: 0	Post Options Post Reply Quote Kix Report Post Thanks(0) Quote Reply Posted: 13-January-2010 at 7:31am
	I wanted to check in on this thread and see if anyone else has had issues with ProductCart on the Rackspace Cloud. I'm about to move one of my client's stores to it. We used the Apparel add-on very heavily on the site and I want to make sure it doesn't have issues before we move the store over.

alx Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 30-April-2009 Status: Offline Points: 0	Post Options Post Reply Quote alx Report Post Thanks(0) Quote Reply Posted: 12-May-2009 at 12:48pm
	That did the trick! Thank you Greg. Have a nice one!