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Cancellation email to notify affiliates.

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Hamish View Drop Down
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Joined: 12-October-2006
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    Posted: 18-January-2012 at 1:37pm
Hi Desiree,
   I checked and it's already on our wish list :-)
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highgravity View Drop Down
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Joined: 08-May-2006
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Post Options Post Options   Thanks (0) Thanks(0)   Quote highgravity Quote  Post ReplyReply Direct Link To This Post Posted: 18-January-2012 at 12:10pm
I just recently discovered that when a customer cancels an order and there is an affiliate associated with it the affiliate doesn't get notified of the cancellation.  The sale and commission just disappears from the affiliate report.

If the affiliate just relies on the report then it isn't an issue but when they cross reference their commission notifications in email with the report and the sale isn't listed it can appear nefarious.

Is there a way to automatically notify an affiliate when an order associated with them is canceled?


Desiree Knott

High Gravity Homebrewing & Winemaking Supplies

7142 S Memorial Dr.

Tulsa, OK 74133

(918) 461-2605

desiree@highgravitybrew.com

http://www.highgravitybrew.com

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