ProductCart E-Commerce Solutions Homepage
Forum Home Forum Home > ProductCart > Suggestions
  New Posts New Posts RSS Feed - Resend order confirmation e-mail
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

Resend order confirmation e-mail

 Post Reply Post Reply
Author
Message
amgqmp1 View Drop Down
Groupie
Groupie


Joined: 01-November-2005
Location: United States
Status: Offline
Points: 0
Post Options Post Options   Thanks (0) Thanks(0)   Quote amgqmp1 Quote  Post ReplyReply Direct Link To This Post Topic: Resend order confirmation e-mail
    Posted: 01-November-2005 at 6:22pm

This was requested in the old forum...as it's a huge priority for us, requesting it here again. :)

We need the ability to resend order confirmation e-mails.  Most of our purchases are digital delivery with unique serial numbers.  We could really use the ability to resend this information to our customers upon their request.

Back to Top
ComputerJack View Drop Down
Newbie
Newbie
Avatar

Joined: 28-October-2005
Location: United States
Status: Offline
Points: 0
Post Options Post Options   Thanks (0) Thanks(0)   Quote ComputerJack Quote  Post ReplyReply Direct Link To This Post Posted: 02-November-2005 at 8:54am
Doesn't the View Past Orders function show those numbers for them?  Don't use the digital stuff, but that would seem easier than having to re-send confirmations by hand.
Back to Top
ProductCart View Drop Down
Admin Group
Admin Group

ProductCart Team

Joined: 01-October-2003
Status: Offline
Points: 135
Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 02-November-2005 at 9:18am
amgqmp1 - Please fill out a support ticket to contact us directly about testing the ability to resend an order confirmation e-mail.  (This is something we have just done for ad hoc requests like this :-)
The ProductCart Team

Home of ProductCart shopping cart software
Back to Top
amgqmp1 View Drop Down
Groupie
Groupie


Joined: 01-November-2005
Location: United States
Status: Offline
Points: 0
Post Options Post Options   Thanks (0) Thanks(0)   Quote amgqmp1 Quote  Post ReplyReply Direct Link To This Post Posted: 02-November-2005 at 9:30am

Originally posted by ComputerJack ComputerJack wrote:

Doesn't the View Past Orders function show those numbers for them?  Don't use the digital stuff, but that would seem easier than having to re-send confirmations by hand.

Viewing previous orders does indeed display all product info., and, we have been using that as a workaround.  Frankly, many of our customers are not familiar with the info as we're not a "general product"-style store.

Thanks Early Impact, I'll drop you guys/gals a support ticket.

Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.047 seconds.