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Discount code includes payment fees

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@nna View Drop Down
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    Posted: 30-March-2010 at 9:06am
Hi all!

I'm having trouble to explain this problem in english, hope you guys understand anyway. Embarrassed

We have a discount code that applies automatically with a price discount of 50 SEK when the customer make an order from 350 SEK or above.

We also have offline payment methods in the store where we charge a flat amount processing fee (say 29 SEK).

If a registrered customer buy a product that costs 349 SEK they won't get any discount since they haven't fulfilled all parameters for the discount. If they choose any offline payment method and get an extra fee of 29 SEK, they still don't get the discount - and this is correct. Discounts should not apply to payment fees, freight costs etc.

BUT if the customer is a new customer and doesn't have a registrered account in our store productcart calculates the payment fee to the total of the order and the customer gets the discount of 50 SEK anyway. Cry

Running productcart v4 SP3 apparel add on.

Any ideas?


Edited by @nna - 30-March-2010 at 9:07am
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 30-March-2010 at 10:24am
Hi,
 Sounds like a bug to me - please raise a support ticket.
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@nna View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote @nna Quote  Post ReplyReply Direct Link To This Post Posted: 30-March-2010 at 10:54am
Ok, have submitted a ticket. Thanks.

/Anna
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www.jewel.se / www.bebislycka.se
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