Guests vs Customers CP

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   Typically when looking up a customer (on the control panel) I can place an order through the "place an order" link.

I have noticed though that the "place an order" link is removed on guest accounts.

Is this typical?  Can I edit to it to allow "place an order" for these guests?

I assume this was done for a reason so I should ask why before changing stuff around.

Thanks

Josh

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joshs Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 07-April-2009 Location: Utah Status: Offline Points: 14	Post Options Post Reply Quote joshs Report Post Thanks(0) Quote Reply Topic: Guests vs Customers CP Posted: 20-April-2010 at 4:12pm
	Typically when looking up a customer (on the control panel) I can place an order through the "place an order" link. I have noticed though that the "place an order" link is removed on guest accounts. Is this typical? Can I edit to it to allow "place an order" for these guests? I assume this was done for a reason so I should ask why before changing stuff around. Thanks Josh

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 20-April-2010 at 5:48pm
	Hi Josh, Accounts placed by a Guest do not have a password associated with them, so the "Place an Order" feature cannot work as it does an "auto-login" without revealing the password - but it still needs to be there. To place an order on behalf of someone who has ordered as a guest you can either convert them to a registered customer by adding a password to their account, or go to the store-front and place an order without being logged in and then going through the guest checkout again. Of course the latter route would need the address details keying in again - so I don't recommend it. If they are a returning customer I think they would most likely be OK with becoming a registered customer.
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