Using ProductCart - Repeat Orders

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Repeat Orders - Item Quantity

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=113
Printed Date: 19-May-2024 at 6:53am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Repeat Orders - Item Quantity

Posted By: SteveM
Subject: Repeat Orders - Item Quantity
Date Posted: 24-January-2006 at 12:08pm

Hi -

Any particular reason that when I repeat an order (using the repeat order function in ProductCart) that it does not repeat the same quantities?

Eg: If someone ordered 6 widgets on their previous order and they asked to repeat the order shouldn't the shopping cart populate with the same quantity of 6 widgets??

Help in this matter is appreciated..

Thanks!

Replies:

Posted By: ProductCart
Date Posted: 25-January-2006 at 3:23pm

Yes - the previous order quantitiy is repeated as well. You can see this on one of our demo stores by placing an order and then repeating it. Make sure you are running the latest version of ProductCart.

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The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software

Posted By: SteveM
Date Posted: 25-January-2006 at 4:19pm

hmmm....

this isn't happening on my site... it adds the items correctly but not the quantities. i'm running 2.76

(i tried one of your demo store and i see that it is working correctly there...)

Posted By: ProductCart
Date Posted: 25-January-2006 at 6:05pm

Please open a support ticket:

https://www.earlyimpact.com/productcart/support/support_form.asp - https://www.earlyimpact.com/productcart/support/support_form .asp

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The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software

Posted By: SteveM
Date Posted: 26-January-2006 at 7:56pm

Ok - thanks for the help Early Impact team. Turns out it was not populating with the previous amount because of a stock issue -- if there is not enough stock to match the previous order, it will just add 1 item to the cart.

Something to note: This behavior is true even if you set the product to disregard the stock levels. To solve this I went into global changes and set the stock qty of each of my products to 1000000 to ensure that it works...

Posted By: cptkoi
Date Posted: 29-January-2006 at 5:03pm

Sounds like a bug that needs fixing.

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