has anyone ever ... the affiliate feature to work
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Category: ProductCart Build To Order
Forum Name: Customizing BTO
Forum Description: Interact with other users, resellers and developers about customizing BTO
URL: https://forum.productcart.com/forum_posts.asp?TID=2192
Printed Date: 20-May-2024 at 4:47am
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Topic: has anyone ever ... the affiliate feature to work
Posted By: JWL
Subject: has anyone ever ... the affiliate feature to work
Date Posted: 27-November-2008 at 4:20pm
I mean seriously... this affiliate feature is horrible... you always lose the affiliate ID, once you switch from the entry page, regardless if the visitor goes to another .asp file from the productcart default .asp pages... or if they go to a custom .asp page, or a static html page - it doesn't matter.
I would really like to use this feature... but it's simply worthless... I know, there is an improvement to the affiliate feature in the new release... but, does it address this issue?
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Replies:
Posted By: Hamish
Date Posted: 27-November-2008 at 5:00pm
Hi JWL, It doesn''t sound like it's working correctly on your store. Being the new boy in town I've never tested out the affiliate feature, but I'll give it a go on one of our test stores and get back to you.
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Posted By: Hamish
Date Posted: 27-November-2008 at 5:06pm
Hi JWL,
I just checked and there is definitely a problem with your store. From the Help on the affiliate settings page :-
[QUOTE]When this option is active, a harmless cookie with the affiliate's
unique ID is saved on the customer's computer the first time that
customer visits your store after clicking on link to the store that
included the affiliate ID.
If the same customer later returns to
place an order (or place another order), the system will recognize the
original referring affiliate and store the corresponding affiliate ID
with the new order.
This allows you to let affiliates earn a
commission on a sale even if the referred customer does not purchase
during the first visit to your store.
You can select the number
of days the cookie will remain active on the customer's computer before
it expires. For example, enter 365 if you want the cookie to remain
valid for 1 year.[QUOTE]
Can you check it is set to "Yes" and a number of days and if it isn't then please raise a support ticket and we will investigate it on your store.
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Posted By: ProductCart
Date Posted: 27-November-2008 at 5:17pm
JWL: the affiliate ID is not lost at all.
The fact that you don't see it in the URL after you leave the "landing page" does not mean that the system is not using it. It is saved to a session variable, which is then used during the checkout process.
Lots of ProductCart stores use the affiliate component. Several important improvements were indeed made in version 3.5, including saving the affiliate ID into a cookie so that it can persist beyond the current session. That is: you can control whether or not the referring affiliate should earn a commission on future orders by the same customer.
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The ProductCart Team
Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software
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Posted By: JWL
Date Posted: 27-November-2008 at 5:44pm
Thanks for the replies - ok, so as it is with v3.12 - if someone comes to the site through an affiliate link, but doesn't purchase during that visit, than even if they come back to the site the next day or week etc. and purchase - the affiliate won't get credit for that sale?
Hamish - I can't find an affiliates settings page... is that only in v3.5?
Thanks.
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Posted By: Hamish
Date Posted: 27-November-2008 at 8:49pm
Hi JWL,
Yes, the improved affiliate marketing is one of many of V3.5. If your
on V3.12 then it's a free upgrade : Help > Check for Updates
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Posted By: ProductCart
Date Posted: 28-November-2008 at 4:07am
JWL: correct, in version 3.12 the affiliate was credited only if the purchase was during the initial visit to the store. In version 3.5, the store manager has more control on this (e.g. setting the number of days until the cookie holding the affiliate ID expires). This is done via the Affiliate Settings page, which is a new feature in version 3.5.
http://www.earlyimpact.com/demos/standard/pcadmin/pcAffiliateSettings.asp - See the Affiliate Settings page at work on one of our demo stores >>
For more information on affiliate program management features built into ProductCart, see the ProductCart WIKI (e.g. http://wiki.earlyimpact.com/productcart/affiliates-overview - http://wiki.earlyimpact.com/productcart/affiliates-overview )
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The ProductCart Team
Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software
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Posted By: JWL
Date Posted: 28-November-2008 at 8:45am
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What would happen, if a customer clicked on more than one affiliate link before making a purchase? For instance, they clicked on affiliate 2345's link... but before purchasing... they came back to the site through another affiliate i.e. 2346's link as well. Who would get credit for the sale?
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Posted By: Hamish
Date Posted: 28-November-2008 at 9:08am
Hi JWL,
The first affiliate would take precedence. Of course, once the first reference to the affiliate in the cookie has expired then it's first come first served. (e.g. once their 30 days, or whatever period you designate has passed).
Regards,
Hamish
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Posted By: RUOnTheNet
Date Posted: 02-December-2008 at 2:18am
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We use a third party affiliate program for each of our clients, as it is a dedicated aff program, it functions extremely well, but we do have to keep a separate dbase for those names. however as it is a full functioning separate product, it has full set of features.
The IE is limited, but it is useful. For the last question about who would get the sale, this IE cart is also using cookies, but there isn't any ability to limit overwriting cookies, so the last affiliate link visited would get credit for the sale - right?
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Alan,
www.AreYouOnTheNet.com
Internet Sales, Marketing & Affiliate Program Management
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Posted By: Hamish
Date Posted: 02-December-2008 at 3:21am
Hi Alan,
In V3.5 the code checks for an existing affiliate and places a new affiliate record in the cookie ONLY if there isn't an existing valid one in place.
The links provided by EarlyImp cover the affiliate system quite well. I've updated the page on the wiki to cover this particular point,
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Editing ProductCart Code?
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