Using BTO - Canada Post not working

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Canada Post not working

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart Build To Order
Forum Name: Using BTO
Forum Description: Exchange message with other users of ProductCart Build To Order
URL: https://forum.productcart.com/forum_posts.asp?TID=3933
Printed Date: 14-May-2024 at 12:16pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Canada Post not working

Posted By: Bruno
Subject: Canada Post not working
Date Posted: 18-August-2010 at 6:26pm

Hi,
i am trying to use Canada post in my V4 BTO shopping cart. I input my user id from sell online and the server, I phoned and made sure that port 30000 was open and so was the other 3. My cart keeps saying it could not return any shipping rates. I have edited my canada post profile to match that of my shopping cart and still nothing! I phoned canada post 3 times but they were unable to help me.

HELP :)

Replies:

Posted By: ITistic
Date Posted: 19-August-2010 at 9:37pm

Hi Bruno,

You're very unlikely to get support from Canada Post as they have no idea how ProductCart is specifically integrated. I'd first check to make sure your XML component is installed and selected properly (in Help | Troubleshooting Utility within the PC control panel). If that's set and installed properly I'd double check the firewall settings next (more-so than just taking your hosting provider's word for it). Beyond that I'd suggest submitting a support ticket to Early Impact to have them look into it.

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Shawn Berg
Owner / Project Manager
(877) iTISTIC / (877) 484-7842
http://www.iTistic.com">

Posted By: Bruno
Date Posted: 20-August-2010 at 1:49am

Hi,
I got it figured out. Thanks, hey do you know how to customize the emails that product car sends out? I mean just the templates...I hate the default ones.

Posted By: Greg Dinger
Date Posted: 20-August-2010 at 9:16am

What exactly do you have in mind about changing the templates? We have implemented HTML e-mails with color and graphics on a couple stores, but it is a huge effort.

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GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |

Posted By: ITistic
Date Posted: 20-August-2010 at 9:51am

Bruno wrote:

Hi,
I got it figured out. Thanks, hey do you know how to customize the emails that product car sends out? I mean just the templates...I hate the default ones.

If you just want to make text changes it's relatively easy. If you want to change them to graphical, HTML emails it's a bigger effort.

-------------
Shawn Berg
Owner / Project Manager
(877) iTISTIC / (877) 484-7842
http://www.iTistic.com">