Using BTO - BTO items with drop-shippers?

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BTO items with drop-shippers?

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart Build To Order
Forum Name: Using BTO
Forum Description: Exchange message with other users of ProductCart Build To Order
URL: https://forum.productcart.com/forum_posts.asp?TID=5168
Printed Date: 03-May-2024 at 6:06pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: BTO items with drop-shippers?

Posted By: Brett
Subject: BTO items with drop-shippers?
Date Posted: 11-June-2012 at 7:18pm

All of our BTO products are drop-shipped. Additionally, some of our BTO products have BTO Item options which are drop-shipped by a different drop-shipper.

Is there any way to handle an order such as this? Where the main BTO product is shipped by one drop-shipper, and one of the configurable options (a BTO item) on the product is shipped by a different drop shipper?

Additionally, is it possible to put a standard product up as an option on a BTO product? It appears to let me do just that, but I can't get the standard product to show up as a BTO option along side the BTO items.

Replies:

Posted By: ProductCart
Date Posted: 11-June-2012 at 7:54pm

Unfortunately, the scenario where BTO Items are Drop Shipped is not supported... however your second question/comment IS supported. Just make sure that the Standard Product that is assigned to a BTO configuration is not in a 'hidden' BTO-only Category. You can see an example on the BTO Demo store where the Antec Case (first product in the configuration):

http://www.earlyimpact.com/productcart/build_to_order/productcart/pc/configurePrd.asp?idProduct=412" rel="nofollow - http://www.earlyimpact.com/productcart/build_to_order/productcart/pc/configurePrd.asp?idProduct=412

... is also available separately:

http://www.earlyimpact.com/productcart/build_to_order/productcart/pc/viewPrd.asp?idproduct=433" rel="nofollow - http://www.earlyimpact.com/productcart/build_to_order/productcart/pc/viewPrd.asp?idproduct=433

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The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software

Posted By: Brett
Date Posted: 11-June-2012 at 8:00pm

Thanks for the quick reply. And I assume if I add a standard product as an option on a BTO product, it will preserve the drop shipping data for that standard product?

Posted By: ProductCart
Date Posted: 12-June-2012 at 7:03pm

Finally had a chance to test the default behavior to be sure, but as suspected - Drop Shippers are only notified when Standard Products are purchased separately. They do not receive a notification when the same Standard Product is purchased as part of a configuration, since it is assumed that the merchant is configuring and shipping the entire BTO product directly.

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The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software