Using ProductCart - Either BOF or EOF is true...Error 3021

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Either BOF or EOF is true...Error 3021

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=6082
Printed Date: 19-May-2024 at 3:11am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Either BOF or EOF is true...Error 3021

Posted By: ron
Subject: Either BOF or EOF is true...Error 3021
Date Posted: 26-May-2016 at 10:40am

So, when I add a new product - I can edit it - assign it to a category, what-have-you. However, when I try to preview the item from the edit page - I get the following error. When I try to view the category that contains the new item, it gives the same error. Oddly, I have looked in the database itself and see the item with all the information. Anyone seen this one before? I need to add several products but currently can't.

Date/Time: 5/26/2016

Session ID: 933999624

Error Number: 3021

Source: ADODB.Field

Description: Either BOF or EOF is True, or the current record has been deleted. Requested operation requires a current record.

query=SELECT idDiscountperquantity FROM discountsperquantity WHERE idproduct=3848 and discountPerUnit<>0

Request Method: GET

Server Port: 80

HTTPS: off

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.102 Safari/537.36

URL: /pc/viewCategories.asp

HTTP Headers: www.hottubsforless.com, en-US,en;q=0.8

Replies:

Posted By: Greg Dinger
Date Posted: 26-May-2016 at 11:18am

I guess the first question is what version store code are you running, and do you have an active support plan. If you have a support plan, you probably want to submit a support request to the authors.

I'm suspecting that you have the "on error resume next" commented out in /tanningbeds/includes/opendb.asp. That may have been done to debug something else, and was overlooked. By removing the single quote from the beginning of that line you may be able to get rid of that error.

If you would like my assistance please call. I might be interested in talking about a spa cover.

-------------
GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |

Posted By: ron
Date Posted: 26-May-2016 at 11:30am

I am on version PC v3.1 I checked earlier to see if the on error resume next was commented, but it isn't. My opendb.asp follows, but you

can see it's not commented. It's odd - this only happens on new products that I am creating.

on error resume next

'function to open your database connection

function openDB()

on error resume next

set connTemp=server.createobject("adodb.connection")

'Open your connection

connTemp.Open scDSN

if err.number <> 0 then

response.redirect "dbError.asp"

response.End()

end if

end function

'function to close your database connection

function closeDB()

on error resume next

connTemp.close

set connTemp=nothing

end function

Posted By: Matt
Date Posted: 26-May-2016 at 1:05pm

Hi Ron,

Your database, or it's log, may be out of available space.

I think the most important thing to consider is that your software has likely not been updated in 7-10 years.

My recommendation is to contact us directly to bring the store up to date.

We have a hosted version of the software with free support and automatic updates.

So much has changed in the past decade that not updating software is a security risk.