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Joined: 15-October-2012
Location: Freehold, NJ
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    Posted: 03-May-2013 at 6:24pm
Have another store running on ProductCart v3.51. Have a scenario that we are unsure if it is working correctly or not:

QB inventory shows 1 unit
PC inventory shows  1 unit
Customer places order for 1 unit.
PC inventory then shows 0 unit.
Order is in processed status, but does not synchronize into QB until shipped status.
Run web connector while order is in processed status.
Inventory is changed back up to 1 units in PC when the one order is still in queue to be processed.

With this scenario, it becomes possible for another order to be placed for the same item. We have not seen this since running this store for the last 4 years. maybe we just did not notice.

PC is set
Do you want to update ProductCart with QuickBooks inventory levels?
 More information on this feature
< name="InventorySynch" id="InventorySynch" value="Y" ="" ="">  Yes. Automatically replace my product quantity with the QuickBooks "Quantity on Hand" for all mapped products.
Inventory is tracked in both places.

Is it supposed to work in this fashion or is something amiss?
Was this corrected in a newer version?

We have not upgraded because there is 'wholesale' functionality on this version that can never work on newer versions.

Your advice is most appreciated! The first correct answer will reward you with 1 lb of freshly roasted coffee shipped in the USA.


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