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String Builder Error

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steverguy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote steverguy Quote  Post ReplyReply Direct Link To This Post Topic: String Builder Error
    Posted: 17-July-2012 at 1:22pm
I'm trying to Apply a BTO configuration to another product.
When I select a BTO, click "Configuration" and then click "Apply BTO Configuration to another BTO Products", I get:

Microsoft VBScript compilation error '800a03ea'

Syntax error

/includes/utilities/stringbuilder.asp, line 6

Class StringBuilder

There doesn't seem to be anything wrong with the StringBuilder.asp file.
Line 6 = "Class StringBuilder", which is valid as far as I know.

Maybe the problem is how the class is being used?
Has anyone else had this issue? Any ideas?

I've tried it on our two websites (separate Product Cart Stores/Licenses)
and I get the same error on both, regardless of the BTO product I'm trying to copy from.

Thanks!

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Greg Dinger View Drop Down
Certified ProductCart Developers
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 17-July-2012 at 2:05pm

This is probably going to require you submit a support request so that someone at EI can look at the issue closely.  Is the code altered at all? 

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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 17-July-2012 at 2:55pm
Hi, As Greg suggested, please submit a support ticket, specifying a product which this occurs for.

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ProductCart View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 17-July-2012 at 4:30pm
Actually, this just recently came up with another customer, so we have posted a patch in the "Just In" section of our Support Page that should address the issue:


If not, please open a support ticket and we can look into it further.
The ProductCart Team

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