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USPS Shipping Changes - API no longer working

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katharina View Drop Down
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    Posted: 28-December-2010 at 2:07pm

Just received with per email information from USPS and I start to worry.  There will be a lot of new options for Priority Mail, like regional flat rate etc.  I'm currently still using 3.51 and hope that we will not have any service interruptions when they change their api.  Will there be an update on the EI side for 3.51?

Katharina



Dear Webtools Integrator,
On January 2, 2011, USPS will update domestic shipping services and international pricing and product features. For detailed information on prices and new product features, please reference the Federal Register Notice at http://pe.usps.com/FederalRegisterNotices.asp#Jan_2011_Prices <http://pe.usps.com/FederalRegisterNotices.asp>.

For a list of the new prices, please reference the Postal Explorer website at http://pe.usps.com/. The information is on the left hand side under "NEW* Jan. 2, 2011 Pricing Information"

Price Change updates will be available in the Web Tools testing environment for integrator access on or around December 13. The test environment can be accessed, using your production UserID, via the following URL scheme, host and path:

Secure APIs: https://stg-secure.shippingapis.com/ShippingApi.dll
Non-secure APIs: http://stg-production.shippingapis.com/ShippingApi.dll
Please note that the changes below are intended to be backwards compatible, however, may not be depending on how individual programs are integrated with the APIs. Technical guides, inclusive of the changes below, can be obtained from the USPS Internet Customer Care Center (1-800-344-7779 or icustomercare@usps.com <mailto:icustomercare@usps.com>).

Web Tools APIs will be affected in the following manner:
§ All Web Tools APIs with postage prices incorporated will be updated to reflect the price changes
§ All Rate Calculator API integrators are encouraged to migrate to the latest API versions (RateV4, IntlRateV2):
o RateV4 and IntlRateV2 will be the only Rate Calculator API versions to offer the full range of new products and functionality

o Rate, RateV2, RateV3 and IntlRate will be retired in May 2011, requiring all integrators to migrate to the latest versions

§ Domestic Rate Calculator API Changes
o New <Container> request enumerations will be added to RateV4 to support the USPS product offerings and prices listed in the Federal Register Notice

o New response nodes in Rate, RateV2, RateV3 and RateV4 to support the USPS product offerings and prices listed in the Federal Register Notice

o New optional request values in RateV4 to support USPS extra services offerings and prices
o New optional response nodes in RateV4 to support USPS extra services offerings and prices
§ International Rate Calculator API
o New response nodes in IntlRate and IntlRateV2 to support the USPS product offerings and prices listed in the Federal Register Notice

o New optional request values in IntlRateV2 to support USPS extra services offerings and prices
o New optional response nodes in IntlRateV2 to support USPS extra services offerings and prices
o New <AdditionalRestrictions> response value in IntlRate and IntlRateV2
§ Express Mail Label and Hold For Pickup Express API
o New <Revision> and <Container> request data tags to support the Legal Flat Rate Box
o New <Size>, <Length>, <Width>, <Height> and <Girth> request data tags
§ Delivery Confirmation and Signature Confirmation
o New <Revision> and <Container> request data tags to support the USPS product offering and prices listed in the Federal Register Notice

§ International Label APIs
o New <Container> request enumerations will be added to support the USPS product offerings and prices listed in the Federal Register Notice

o New <Revision>, <Size>, <Length>, <Width>, <Height> and <Girth> request data tags
o New <AdditionalRestrictions> response value
§ Customs Forms CN22 and CP72
o New <AdditionalRestrictions> response value
Please contact the USPS Internet Customer Care Center with any questions or concerns at 1-800-344-7779 or icustomercare@usps.com <mailto:icustomercare@usps.com>.

- Web Tools Program Office


As our customer, your privacy is important to us.  Please see our privacy policy at www.usps.com
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The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material.  Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited.  If you received this in error, please contact the sender and delete the material from any computer.

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Edited by katharina - 02-January-2011 at 4:41pm
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 29-December-2010 at 8:17am
Hi Katharina,
     I've passed this on to the appropriate expert. I'm sure they are already aware, but just in case ... :-)
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katharina View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote katharina Quote  Post ReplyReply Direct Link To This Post Posted: 02-January-2011 at 4:17pm
As feared in my previous post.  Today was the postal switch to their new setup, as they stated in the message I've send along above.  USPS rates are no longer being pulled over.  We are dead ducks now.   Angry

Edited by katharina - 02-January-2011 at 4:18pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 02-January-2011 at 4:43pm
Hi Katharina, we are looking into it.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote TrekLightGear Quote  Post ReplyReply Direct Link To This Post Posted: 02-January-2011 at 5:25pm
Just adding that USPS shipping is now broken for us as well. Thanks for looking into it EI.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Brett Quote  Post ReplyReply Direct Link To This Post Posted: 03-January-2011 at 11:05am
God it just sucks so so bad when I log on to find ten e-mails saying our shipping is broken, only to come and find out that USPS screwed something up with their API. Why must they change the API and not enforce backwards compatibility?

*edit*

This has been broken for 6 days. We haven't had any orders because shipping cannot be calculated. I'm sure we are not alone.

Edited by Brett - 03-January-2011 at 11:27am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote rotokirby Quote  Post ReplyReply Direct Link To This Post Posted: 03-January-2011 at 12:04pm
Just chiming in to let everyone know this is not an isolated problem. We're also not getting shipping rates from USPS running v3.11a.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 03-January-2011 at 12:38pm
EI - for what version(s) will a patch be released?  I can't imagine that v3.11 will be supported, but what about v3.51 stores?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 03-January-2011 at 12:55pm
Fix has been posted.

http://www.productcart.com/technical-support.asp#updates
  • Yes, v3.11 is included.
  • If you are having any problems, please let us know right away. We've tested on multiple test stores, but we also wanted to publish this as soon as possible. So let us know if any issue remains.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Brett Quote  Post ReplyReply Direct Link To This Post Posted: 03-January-2011 at 1:00pm
Installed and tested (briefly). All good! I will let you know if we run into anything in the following days.
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