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USPS Shipping Changes - API no longer working
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Greg Dinger View Drop Down
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Points: 238 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 03-January-2011 at 1:55pm
Thanks for the amazing fast turnaround EI. 
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swaynewilson View Drop Down
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Points: 0 		Post Options Post Options   Thanks (0) Thanks(0)   Quote swaynewilson Quote  Post ReplyReply Direct Link To This Post Posted: 03-January-2011 at 1:57pm
USPS is still not returning all options correctly. Priority Mail Options is not coming up in our store and should be.

More detail: We are running 4.0a SP4
Pulls First class and Express mail correctly but not Priority rates/options.

Verified Mail/Shipping options for USPS in ProductCart are set correctly.


Edited by swaynewilson - 03-January-2011 at 2:07pm
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Points: 135 		Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 03-January-2011 at 2:34pm
Originally posted by swaynewilson swaynewilson wrote:

USPS is still not returning all options correctly. Priority Mail Options is not coming up in our store and should be.


Priority Mail rates are being returned correctly in other stores, so we are not sure what the problem might be:
  1. Please try changing products & ship-to address to make sure that rates are not returned in all cases (vs. not being returned due to the specific shipment settings)
  2. Please open a support ticket if you still believe there is an issue, so that we can review your store settings and troubleshoot the problem with you
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swaynewilson View Drop Down
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Points: 0 		Post Options Post Options   Thanks (0) Thanks(0)   Quote swaynewilson Quote  Post ReplyReply Direct Link To This Post Posted: 03-January-2011 at 3:35pm
It is still not returning Priority Mail rates. The patch fixed First Class but I have tried 5 different products/categories in our store (YourBagTag.com), different users, different shipping addresses, all to no avail. I have checked and reset settings in shipping options of Admin. Nothing works.


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Greg Dinger View Drop Down
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Points: 238 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 03-January-2011 at 4:01pm

Steve - just so you know, I have upgraded a handful of stores already and each are showing priority rates.  Did you submit a support ticket yet?
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swaynewilson View Drop Down
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Points: 0 		Post Options Post Options   Thanks (0) Thanks(0)   Quote swaynewilson Quote  Post ReplyReply Direct Link To This Post Posted: 03-January-2011 at 4:19pm
Yes, I submitted support ticket. Hopefully someone can take a look. This is really weird given that many have successfully installed patch.
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Points: 135 		Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 03-January-2011 at 4:23pm
Originally posted by swaynewilson swaynewilson wrote:

Yes, I submitted support ticket.
Ticket received. We are looking into it.
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swaynewilson View Drop Down
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Points: 0 		Post Options Post Options   Thanks (0) Thanks(0)   Quote swaynewilson Quote  Post ReplyReply Direct Link To This Post Posted: 03-January-2011 at 4:42pm
Thank you very much, EI ! The updated patch worked. As always, you are so responsive.
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Points: 135 		Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 03-January-2011 at 5:14pm
Originally posted by swaynewilson swaynewilson wrote:

The updated patch worked.
FYI for all other users: we have posted the updated version of the fix to the Support Center. The problem had to do with a specific scenario where Flat Rate Envelope was selected for a weight up to 25 pounds.
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Points: 0 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Confetti Quote  Post ReplyReply Direct Link To This Post Posted: 04-January-2011 at 5:34pm
Installed on v3.11 and it is working fine. Thank you so much for updating v3.11 - PC appreciate it.
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