https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Wed, 08 Apr 2026 19:09:16 +0000 Fri, 03 Feb 2006 03:45:34 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=117 https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ https://forum.productcart.com/reward-points-general-improvements_topic117_post323.html#323 Author: watercrazed
Subject: 117
Posted: 03-February-2006 at 3:45am

I am begining the process of reveiwing best practices in frequent buyer programs.

Here is my start of options that would be nice, right now in noparticular order of importance or usefulness but all have been used bysome large successful sites.

include and exclude products for either earning or using. Right now asI understand it I can manually edit a product to reduce or elimate thefrequent user points. But I would like to be able to do it by category.

Allow redemption (major forum request - spell check please) on onlyselected products. Some popular items I have a high margin on andgiving them away withthe redemption of reward points would be a lotless painless than ones that I carry as a convience to my customerswith a very small margin. Currently in some case a $1 redemption maycost me anywhere from 0.30 to 0.80.

Also just having selected products would allow emailing with productoffering updates.  A great reason to email, "you can now get thesenew 4 great products free if you have 500 or more frequent buyer points"

This brings up how email authorization is handled.  Right noweveryone ordering gets frequent buyer points. I would like to award ornot based on email authorization.  While we do not abuse it, 6times in 4 years so far, we reserve the right to email all of ourcustomers, (allowing easy and many means to opt out) for promotionalissues.

Even better to provide an option to email buyers with over x frequent buyer points.


Depending on how generous the point reward is, I might want to forcereclying them on a specific date. ie they expire at the end of theyear.  ( otherwise I have to carry them on the books forever as aliability, there is some disagreement on this point) Plus it wouldprovide me a way to drive sales at a particluar time of year.  Anice use it or lose it email at the end of a annual slow period mightmake a big difference in over all sales levels.

I have not really looked in to the reporting section but knowing whatthe total outstanding dollar value of reward points is critical.

While I am at it how about allowing excluding shipping costs?

 I think that is enough for now


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