ProductCart Shopping Cart Software Forums : Problem with version 4 upgrade https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Tue, 07 Apr 2026 17:43:27 +0000 Tue, 10 Nov 2009 11:36:25 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=3169 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[Problem with version 4 upgrade : That did the trick, thanks! I...]]> https://forum.productcart.com/problem-with-version-4-upgrade_topic3169_post11933.html#11933 Author: JamesD
Subject: 3169
Posted: 10-November-2009 at 11:36am

That did the trick, thanks!
 
I checked for updates previously, but did not realize that there were also these patches available too... Thanks!
]]> Tue, 10 Nov 2009 11:36:25 +0000 https://forum.productcart.com/problem-with-version-4-upgrade_topic3169_post11933.html#11933 <![CDATA[Problem with version 4 upgrade : What&#039;s your server version?...]]> https://forum.productcart.com/problem-with-version-4-upgrade_topic3169_post11932.html#11932 Author: BrianRoden
Subject: 3169
Posted: 10-November-2009 at 11:17am

What's your server version? Things ran fine on our Win 2003 test server on our network, but the problem surfaced on the Win2008 production server at the hosting company.
 
Download the patch at http://wiki.earlyimpact.com/updates/v4_patch2. They made some changes to fix my issue, and said they have incorporated it in this patched set of files.
]]> Tue, 10 Nov 2009 11:17:50 +0000 https://forum.productcart.com/problem-with-version-4-upgrade_topic3169_post11932.html#11932 <![CDATA[Problem with version 4 upgrade : BTW, this is ona fresh install...]]> https://forum.productcart.com/problem-with-version-4-upgrade_topic3169_post11931.html#11931 Author: JamesD
Subject: 3169
Posted: 10-November-2009 at 11:15am

BTW, this is on a fresh install of version 4.0.]]> Tue, 10 Nov 2009 11:15:29 +0000 https://forum.productcart.com/problem-with-version-4-upgrade_topic3169_post11931.html#11931 <![CDATA[Problem with version 4 upgrade : Yes, I&#039;m having the same...]]> https://forum.productcart.com/problem-with-version-4-upgrade_topic3169_post11930.html#11930 Author: JamesD
Subject: 3169
Posted: 10-November-2009 at 11:14am

Yes, I'm having the same issue with that "No shipping rates were returned..." message.]]> Tue, 10 Nov 2009 11:14:12 +0000 https://forum.productcart.com/problem-with-version-4-upgrade_topic3169_post11930.html#11930 <![CDATA[Problem with version 4 upgrade : Now there&#039;s another problem....]]> https://forum.productcart.com/problem-with-version-4-upgrade_topic3169_post11848.html#11848 Author: BrianRoden
Subject: 3169
Posted: 02-November-2009 at 1:01pm

Now there's another problem.
 
Our store only sells digital download products (e-books in PDF format). So there is no shipping. But when I try to check out, I get a pop-up message:
 
No shipping rates were returned for your order. The shipping provider's server may be unavailable at this time. Please try again in a few minutes. If the problem persists please contact us so that we can look into the issue and complete your order.
 
and it won't let me finish placing the order.
 
I've double-checked the shipping settings.  Shipping address is disabled (billing address=shipping address), and I checked the box to "Allow customers to complete order if no shipping rates are returned." Still can't complete checkout.
]]> Mon, 02 Nov 2009 13:01:43 +0000 https://forum.productcart.com/problem-with-version-4-upgrade_topic3169_post11848.html#11848 <![CDATA[Problem with version 4 upgrade : Found the problem. New header.asp...]]> https://forum.productcart.com/problem-with-version-4-upgrade_topic3169_post11847.html#11847 Author: BrianRoden
Subject: 3169
Posted: 02-November-2009 at 12:47pm

Found the problem. New header.asp and footer.asp had not been uploaded to live server. I had modified them in the original folder on the in-house test web server, but the files I uploaded were in a version4 folder where I edited files that came in the update to sync customizations (CSS styles, languages.asp, etc.) . Since the header and footer files were not in the new file set, they weren't in the folder I used for uploading.]]> Mon, 02 Nov 2009 12:47:12 +0000 https://forum.productcart.com/problem-with-version-4-upgrade_topic3169_post11847.html#11847 <![CDATA[Problem with version 4 upgrade : I upgraded our in-house test server...]]> https://forum.productcart.com/problem-with-version-4-upgrade_topic3169_post11846.html#11846 Author: BrianRoden
Subject: 3169
Posted: 02-November-2009 at 12:24pm

I upgraded our in-house test server to version 4 last week. Everything went smoothly. Today I updated our live site. Everything appeared to work fine, no errors. Database schema upgrade went OK. Turned on keyword-rich URLs (including proper IIS7 setting updates). Turned the store back on (I have double-check it twice in the control panel), but when I try to go to the site, it is displaying the store closed message still.]]> Mon, 02 Nov 2009 12:24:57 +0000 https://forum.productcart.com/problem-with-version-4-upgrade_topic3169_post11846.html#11846