https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 10 Apr 2026 22:48:40 +0000 Mon, 22 Feb 2010 11:22:12 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=3456 https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ https://forum.productcart.com/payment-issue-with-custom-shipping_topic3456_post13100.html#13100 Author: Hamish
Subject: 3456
Posted: 22-February-2010 at 11:22am

Hi Mike,
  This sounds like a good candidate for a support ticket.

]]> Mon, 22 Feb 2010 11:22:12 +0000 https://forum.productcart.com/payment-issue-with-custom-shipping_topic3456_post13100.html#13100 https://forum.productcart.com/payment-issue-with-custom-shipping_topic3456_post13099.html#13099 Author: mikey234d
Subject: 3456
Posted: 22-February-2010 at 11:20am

I'm having a problem with customers who choose one of my custom shipping options: Local Truck Delivery. For some reason, a customer can not go through with his/her purchase because there is no continue button to go through with payment.  Instead there is a box on the bottom of the screen with the following message:

"You cannot checkout because the order amount has changed and freeshipping is not available with the new order amount. Please click onthe Back button above to recalculate shipping charges"

This message only pops up with this specific custom shipping option and not UPS or another custom shipping option. The only restriction on the "local delivery" custom shipping option is that a customer has to buy 150.00 worth of goods.  However, I am still getting this message even when the item is twice as much. 

My website is shopatdean.com.  Any guidance or help would be greatly appreciated.

Thanks,
Mike
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