ProductCart Shopping Cart Software Forums : Inactive product ordered https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 11 Apr 2026 12:34:02 +0000 Tue, 12 Feb 2013 08:42:36 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=5492 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[Inactive product ordered : Thanks, I&#039;ll send in a support...]]> https://forum.productcart.com/inactive-product-ordered_topic5492_post20933.html#20933 Author: patschraier
Subject: 5492
Posted: 12-February-2013 at 8:42am

Thanks, I'll send in a support request.

Pat
]]> Tue, 12 Feb 2013 08:42:36 +0000 https://forum.productcart.com/inactive-product-ordered_topic5492_post20933.html#20933 <![CDATA[Inactive product ordered : Hi Pat,I&#039;ve spent a tremendous...]]> https://forum.productcart.com/inactive-product-ordered_topic5492_post20932.html#20932 Author: Guests
Subject: 5492
Posted: 12-February-2013 at 3:14am

Hi Pat,

I've spent a tremendous about of time under the hood with "abandoned" shopping carts in PC, but I'm thinking you might be using our add-on for this.

If you are, please raise a support ticket with us by sending an email to our ticket system -- support at WMSmerchantServices.com. Even with this installed, the logic to prevent this from happening is pure PC stock logic to the best of my recollection ... though that could be version dependent.
]]> Tue, 12 Feb 2013 03:14:30 +0000 https://forum.productcart.com/inactive-product-ordered_topic5492_post20932.html#20932 <![CDATA[Inactive product ordered : We have run into a problem that...]]> https://forum.productcart.com/inactive-product-ordered_topic5492_post20930.html#20930 Author: patschraier
Subject: 5492
Posted: 11-February-2013 at 6:07pm

We have run into a problem that a customer who retrieves their abandoned shopping cart can order products that have been made inactive.  Does anyone know if there is a setting so that an inactive product cannot be ordered? We have the apparel add-on. BTW, we have inventory for the sub-products but don't want to set them all to zero if possible.


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