ProductCart Shopping Cart Software Forums : Sales Manager Error https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 11 Apr 2026 10:54:35 +0000 Fri, 26 Apr 2013 17:26:20 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=5583 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[Sales Manager Error : Hi, Please raise a support ticket...]]> https://forum.productcart.com/sales-manager-error_topic5583_post21233.html#21233 Author: Hamish
Subject: 5583
Posted: 26-April-2013 at 5:26pm

Hi,  Please raise a support ticket so we can properly assist you.]]> Fri, 26 Apr 2013 17:26:20 +0000 https://forum.productcart.com/sales-manager-error_topic5583_post21233.html#21233 <![CDATA[Sales Manager Error : I received this error message...]]> https://forum.productcart.com/sales-manager-error_topic5583_post21232.html#21232 Author: Phil_J
Subject: 5583
Posted: 26-April-2013 at 10:49am

I receivedthis error message when trying to clone and edit a previous sale.

1.Marketing
2. Manage Sales: current and completed sales
3. Previous sale "Training Equipment Special (Cloned)
4. Click the box to the right of this sale that looks like two square boxes ontop of each other, (when hover over it says Clone Sale)
5. Click the up diagonal arrow box (when hover it says Edit this saved sale)
6. Get error message

You are receiving this message because the system is not able to connect to the database. Please take the following steps:

(1) If you are using MS Access: reset permissions on the database file. The database file must have Read/Write access.

(2) MS Access and MS SQL: Make sure that the database connection string is correct. To test it, use the ProductCart Setup Wizard, even if you have already setup and activated the shopping cart. Consult the ProductCart User Guide for examples of connection strings that you may use with ProductCart.

(3) If you are using a DSN connection, make sure that the name of the connection is correct, and that it is pointing to the right file. To do so, you will have to check the settings on your Web server. Many Web hosting companies allow you to do this through an administration panel. In other cases, you will have to contact the hosting company.

(4) If you are using a MS SQL database, make sure that you can access the SQL server and that the user that is listed in your database connection strings has ownership rights on the database (it must be a database owner or "DBO"). For more information, please contact your Web hosting company.   




Steps to create a new sale
1. Marketing Tab on black bar at top
2. Manage Sales
3. Create a new sale
4. Choose which products to add to sale example cateogry = Whistles then clicksearch
5. Check products and click add to sale button
6. Direct Price change by: 10%
7. Click Preview Sale
8. On this screen the  "Continue" is missing. It should be next to the button "Change Sale Settings" 

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