https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 10 Apr 2026 22:47:27 +0000 Tue, 30 Sep 2014 13:31:43 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=5935 https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ https://forum.productcart.com/paypal-policy-changes_topic5935_post22211.html#22211 Author: macleather
Subject: 5935
Posted: 30-September-2014 at 1:31pm

Just curious if any of you, who may use PayPal on their websites, are thinking about not using them any longer with the new changes effective 11/18/14. They are changing buyer protections as follows from an email received:

• We're increasing the time for buyers to file merchandise disputes (Item Not Received and Significantly Not as Described) from 45 days to 180 days.
• We're extending buyer protection to include item not received claims for custom made products.

This gives a buyer 6 months to decide if an item was not received or significantly not as described. How absurd. Why would it take 6 months to figure this out? Just another way that PayPal favors buyers over sellers.

What are your feelings? Do you use PayPal? If yes, are you going to continue?

Alan

• We're increasing the time for buyers to file merchandise disputes (Item Not Received and Significantly Not as Described) from 45 days to 180 days.
• We're extending buyer protection to include item not received claims for custom made products.

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