ProductCart Shopping Cart Software Forums : Control Panel login: 500 - Internal Server Error https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 10 Apr 2026 19:06:03 +0000 Fri, 11 Aug 2017 17:07:25 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=6120 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[Control Panel login: 500 - Internal Server Error : it seems odd that your adminv.asp...]]> https://forum.productcart.com/control-panel-login-500-internal-server-error_topic6120_post22805.html#22805 Author: Greg Dinger
Subject: 6120
Posted: 11-August-2017 at 5:07pm

it seems odd that your adminv.asp file does not have that statement.

Regardless, I might be able to assist.  Unless you prefer to work with the authors (Netsource) please contact me directly via e-mail greg at greybearddesign.com to make arrangements.


Edited by Greg Dinger - 13-August-2017 at 2:59pm]]> Fri, 11 Aug 2017 17:07:25 +0000 https://forum.productcart.com/control-panel-login-500-internal-server-error_topic6120_post22805.html#22805 <![CDATA[Control Panel login: 500 - Internal Server Error : I don&#039;t have a support plan.Can...]]> https://forum.productcart.com/control-panel-login-500-internal-server-error_topic6120_post22804.html#22804 Author: PensOnline
Subject: 6120
Posted: 11-August-2017 at 4:11pm

I don't have a support plan. 
Can you recommend a developer skilled in resolving this problem?
]]> Fri, 11 Aug 2017 16:11:58 +0000 https://forum.productcart.com/control-panel-login-500-internal-server-error_topic6120_post22804.html#22804 <![CDATA[Control Panel login: 500 - Internal Server Error : Thanks for your reply Greg.I&#039;ve...]]> https://forum.productcart.com/control-panel-login-500-internal-server-error_topic6120_post22803.html#22803 Author: PensOnline
Subject: 6120
Posted: 11-August-2017 at 3:50pm

Thanks for your reply Greg.

I've checked those files:
-  opendb.asp has the line like this (commented out?)
 'on error resume next

- there's no 'on error resume next ' line in adminv.asp

The error log in /logs/iis reports:
800c0005|The_system_cannot_locate_the_resource_specified.__ 80

Is this what you mean by the raw error code?

]]> Fri, 11 Aug 2017 15:50:48 +0000 https://forum.productcart.com/control-panel-login-500-internal-server-error_topic6120_post22803.html#22803 <![CDATA[Control Panel login: 500 - Internal Server Error : You need to follow this proced...]]> https://forum.productcart.com/control-panel-login-500-internal-server-error_topic6120_post22802.html#22802 Author: Greg Dinger
Subject: 6120
Posted: 11-August-2017 at 3:31pm

You need to follow this procedure:
http://wiki.productcart.com/how_to/show_raw_errors

Control Panel:
  • Comment out the first “on error resume next” statement in includes/opendb.asp
  • Comment out the first “on error resume next” statement in pcadmin/adminv.asp

Once that is done, if you have a support plan,  submit a support request to Netsource and seek their assistance.  Or engage a developer.  But you need to get the raw error to be displayed before anyone will be able to direct you to the next step of the resolution.


]]> Fri, 11 Aug 2017 15:31:26 +0000 https://forum.productcart.com/control-panel-login-500-internal-server-error_topic6120_post22802.html#22802 <![CDATA[Control Panel login: 500 - Internal Server Error : I have a legacy &#034;Product...]]> https://forum.productcart.com/control-panel-login-500-internal-server-error_topic6120_post22801.html#22801 Author: PensOnline
Subject: 6120
Posted: 11-August-2017 at 3:27pm

I have a legacy "Product Cart" installation, and started getting this error: 

500 - Internal server error

when attempting to login to the site Control Panel.

I would be most grateful for any help.


]]> Fri, 11 Aug 2017 15:27:21 +0000 https://forum.productcart.com/control-panel-login-500-internal-server-error_topic6120_post22801.html#22801