ProductCart Shopping Cart Software Forums : Gift Certificate Issues https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 11 Apr 2026 12:23:18 +0000 Thu, 24 May 2007 17:47:43 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=827 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[Gift Certificate Issues : Sorry, I didn&#039;t realize this...]]> https://forum.productcart.com/gift-certificate-issues_topic827_post2411.html#2411 Author: desireeknott
Subject: 827
Posted: 24-May-2007 at 5:47pm

Sorry,  I didn't realize this was a support issue.  I just figured it was a feature that wasn't available and thought it would be nice to have.

I will put in a support request.

]]> Thu, 24 May 2007 17:47:43 +0000 https://forum.productcart.com/gift-certificate-issues_topic827_post2411.html#2411 <![CDATA[Gift Certificate Issues : Please do not use the forums for...]]> https://forum.productcart.com/gift-certificate-issues_topic827_post2410.html#2410 Author: ProductCart
Subject: 827
Posted: 24-May-2007 at 5:41pm

Please do not use the forums for obtaining technical support, but rather submit a support ticket. https://www.earlyimpact.com/productcart/support/support_form .asp]]> Thu, 24 May 2007 17:41:43 +0000 https://forum.productcart.com/gift-certificate-issues_topic827_post2410.html#2410 <![CDATA[Gift Certificate Issues : When processing orders for gift...]]> https://forum.productcart.com/gift-certificate-issues_topic827_post2409.html#2409 Author: desireeknott
Subject: 827
Posted: 24-May-2007 at 5:32pm

When processing orders for gift certificates, the gift certificate number and amount no longer shows on the General or Other Details page of the View Order Details in the Productcart control panel.
 
Also, when redeeming with a gift certificate, the fact that a certificate was used doesn't show up on the product details page.  It can be quite confusing when processing an order and the total is $50.00 less than what is supposed to be and we have to figure out why.
 
It would also be nice for the email of the recipient to be listed somewhere so if they claim to have not received it it can be resent.


Edited by desireeknott - 24-May-2007 at 5:33pm]]> Thu, 24 May 2007 17:32:18 +0000 https://forum.productcart.com/gift-certificate-issues_topic827_post2409.html#2409