Basic search box

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   I can't get my basic search box to give any results.  
www.cascadedirect.net
It always goes to Page Not Found.
How do I make the box work so when a customer types in "pant" or "jacket" , a common word in all our product names, it returns the proper results.

Thanks!

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benwayne Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31-March-2009 Status: Offline Points: 2	Post Options Post Reply Quote benwayne Report Post Thanks(0) Quote Reply Topic: Basic search box Posted: 01-March-2011 at 12:25am
	I can't get my basic search box to give any results. www.cascadedirect.net It always goes to Page Not Found. How do I make the box work so when a customer types in "pant" or "jacket" , a common word in all our product names, it returns the proper results. Thanks!
	Ben Wayne

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 01-March-2011 at 5:38am
	Ben - something is messed up concerning your files, and the way they were uploaded, or concerning some aspect of the configuration. If I change the URL to this it works: http://cascadedirect.net/productcart/pc/showsearchresults.asp?keyword=jacket That being the case, something I'm not quite certain about went wrong with the install or the config. Might want to submit a support request so that someone can FTP into the site and poke around. Also, what sort of server are you on? What OS is it running? Depending upon the answer, the answer will vary, but you should take action to cause requests for cascadedirect.net automatically redirect to www.cascadedirect.net. Tell me what OS you are on and I'll offer a suggestion.

benwayne Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31-March-2009 Status: Offline Points: 2	Post Options Post Reply Quote benwayne Report Post Thanks(0) Quote Reply Posted: 06-March-2011 at 6:52pm
	Hi Greg, Sorry for the delay in getting back to you. Here is what the hosting company had to say: The submit button value confuses the webserver. It is value="Go >>" And when it submitted, the last part of the URL became submit=Go+>> and the IIS translates it as the part of a filename which doesn't exist. Try changing the value to something else and see if it works. Here is the server info: webserver: IIS6 OS: Windows server 2003
	Ben Wayne

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 06-March-2011 at 7:22pm
	Hmmm. I just poked around and found a couple sites we work on that has a similar implementation of the "GO" button. One is hosted on our servers, one is hosted elsewhere, both are on IIS6. Neither behave in a similar manner. If you write to me at greg AT greybearddesign.com, I can send you links. I wonder what the nature of this server setting might be.

Brett Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 22-April-2008 Location: Phoenix, AZ Status: Offline Points: 89	Post Options Post Reply Quote Brett Report Post Thanks(0) Quote Reply Posted: 07-March-2011 at 5:52pm
	I'd suggest making an image of the button you want like "Go >>" and using that to submit your search box. This would probably be the easiest solution.