Customer Rewards Points Question

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   Is there a way for me to manage the customer rewards points? 
I'd like to be able to view each customer's point history. I'd like to be able to make sure my order processing staff has processed the orders correctly and updated the rewards points. And I'd like to be able to manually add extra points to the customers accounts at certain times.
Is there a way to accommodate these manual point management tasks?
Thanks

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Rick_G Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 02-December-2005 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote Rick_G Report Post Thanks(0) Quote Reply Topic: Customer Rewards Points Question Posted: 21-December-2005 at 5:57pm
	Is there a way for me to manage the customer rewards points? I'd like to be able to view each customer's point history. I'd like to be able to make sure my order processing staff has processed the orders correctly and updated the rewards points. And I'd like to be able to manually add extra points to the customers accounts at certain times. Is there a way to accommodate these manual point management tasks? Thanks

cptkoi Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 30-October-2005 Location: United Kingdom Status: Offline Points: 0	Post Options Post Reply Quote cptkoi Report Post Thanks(0) Quote Reply Posted: 22-December-2005 at 4:08am
	As far as I am aware there is no way to view the points history over previous orders unless you went into each of the customers orders and checked. The points are automatically updated when the order is placed so your staff wouldn't be doing this anyway. You can adjust the customer points total by going into the customers control panel and doing this manually. Does that help? I agree more functionality within the points section would be good as it seems an under developed option currently with alot of potential.
	"I need a hug, I need love, I need fun, I want to feel happy. Thats the world I want to live in!"

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 22-December-2005 at 12:21pm
	Your feedback and suggestions are always appreciated. I would encourage you to start a new "Improving the Reward Points system" topic in the New features forum and list changes/new features to improve this area of ProductCart.
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