Database Connection Problem

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   I try to go to my store/pc/home.asp url and out of nowhere I get:

Dear customer,

We are currently experiencing a database connection problem on our store.

We apologize for the inconvenience.

Please notify the store administrator so that we may fix the problem as soon as possible and let you know when the store becomes available again.

Thank you for your cooperation!

Is this a server-end issue?  Or did I mess something up somehow (all I did was edit the pcstorefront.css?)

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BlackReefDesigns Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 28-May-2008 Location: San Diego, CA Status: Offline Points: 8	Post Options Post Reply Quote BlackReefDesigns Report Post Thanks(0) Quote Reply Topic: Database Connection Problem Posted: 22-October-2008 at 5:43am
	I try to go to my store/pc/home.asp url and out of nowhere I get: Dear customer, We are currently experiencing a database connection problem on our store. We apologize for the inconvenience. Please notify the store administrator so that we may fix the problem as soon as possible and let you know when the store becomes available again. Thank you for your cooperation! Is this a server-end issue? Or did I mess something up somehow (all I did was edit the pcstorefront.css?)
	Joe S. BlackReef.net

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 22-October-2008 at 6:03am
	Try removing the home page setting (home page URL). It could be that the URL you entered there is not correct, or that it creates an endless loop. If that does not work, make sure that header.asp and footer.asp have been setup correctly. Restore all original files to see if a code that you made might be the culprit. If the database connection issue affects the Control Panel too, then there might be an issue with the database itself (e.g. SQL server that you are connecting to is temporarily down for maintenance). If you cannot find the reason behind the problem, certainly open a support ticket.
	The ProductCart Team Home of ProductCart shopping cart software

BlackReefDesigns Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 28-May-2008 Location: San Diego, CA Status: Offline Points: 8	Post Options Post Reply Quote BlackReefDesigns Report Post Thanks(0) Quote Reply Posted: 22-October-2008 at 8:44pm
	Thanks for the help. This morning I called my hosting company and they were upgrading overnight - that's why the site was down. Everything is working fine now
	Joe S. BlackReef.net

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 23-October-2008 at 3:40am
	I'd ask your hosting company why they didn't notify you in advance of the planned outage. The web is 24*7 - so they should let you know if they are going to take your site down.
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code