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Can't change USPS default package size. |
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JWL
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Joined: 15-August-2008 Status: Offline Points: 0 |
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Topic: Can't change USPS default package size.Posted: 17-February-2009 at 1:23am |
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I don't know why I can't change this... I had it set to 17 X 11 X 11, and I want it 17 X 11 X 18 - but when I click the submit button... it doesn't save the changes... how do I change the default package size?!
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Hamish
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Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Posted: 17-February-2009 at 5:44am |
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Hi JWL,
This is almost certainly a permissions issue on the includes folder. If that one is incorrect I would also check the others are set as required, just in case. For the correct settings please see : http://wiki.earlyimpact.com/productcart/install-permissions |
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JWL
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Posted: 17-February-2009 at 5:55am |
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No, includes is set to read/write - I have edited this before... I have it set already so I know it has worked before and I just check the permissions and it's good to go.
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Hamish
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Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Posted: 17-February-2009 at 6:58am |
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Hi JWL,
Please raise a support ticket so I can investigate in detail. Thanks. |
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intour
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Joined: 30-June-2006 Location: United Kingdom Status: Offline Points: 0 |
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Posted: 19-February-2009 at 10:22am |
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I has a similar issue with a file not being updated correctly. At first we thought it was a permissions issue but the support team at productcart discovered one of the lines of code in settings.asp was incorrect.
Nigel
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