PayPal Express checkout problem

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We've gotten a few orders from PayPal where it sends the shipping address blank except for an address that is "(Same as billing address)". Of course this kills the shipping options page and only gives our customer the custom shipping option we set up for local customers to pick up their order in the showroom. This obviously causes a problem for the customer and us since they get no shipping charges.

Question. Is there a work around for this in 3.51? We're going to be upgrading to PC4 early next year, does PC4 compensate for no shipping address if none is received from PayPal?

Thanks.

Edited by razor150 - 15-December-2009 at 3:07pm

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razor150 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 29-May-2008 Status: Offline Points: 7	Post Options Post Reply Quote razor150 Report Post Thanks(0) Quote Reply Topic: PayPal Express checkout problem Posted: 15-December-2009 at 3:04pm
	We've gotten a few orders from PayPal where it sends the shipping address blank except for an address that is "(Same as billing address)". Of course this kills the shipping options page and only gives our customer the custom shipping option we set up for local customers to pick up their order in the showroom. This obviously causes a problem for the customer and us since they get no shipping charges. Question. Is there a work around for this in 3.51? We're going to be upgrading to PC4 early next year, does PC4 compensate for no shipping address if none is received from PayPal? Thanks. Edited by razor150 - 15-December-2009 at 3:07pm

Matt Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 20-July-2006 Location: United States Status: Offline Points: 73	Post Options Post Reply Quote Matt Report Post Thanks(0) Quote Reply Posted: 15-December-2009 at 3:42pm
	I can help you if you open a ticket. In v3 Express Checkout should work the same as any other payment option.