Ship to address at checkout

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   In ProductCart v3.1a PPD in the Shipping Settings area, I am unable to select the "Allow customers to ship orders to an address other than the billing address" option in the control panel. When I do select it, it returns an error message that requires me to complete the Ship From section first. When I complete that section, it allows me to save the "Allow customers to ship orders to an address other than the billing address." option normally, but the button is unchecked when I return to that settings page. It appears something is overriding my ability to offer that option. Can anyone help?

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dreamhonda Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10-December-2009 Status: Offline Points: 0	Post Options Post Reply Quote dreamhonda Report Post Thanks(0) Quote Reply Topic: Ship to address at checkout Posted: 30-December-2009 at 1:54pm
	In ProductCart v3.1a PPD in the Shipping Settings area, I am unable to select the "Allow customers to ship orders to an address other than the billing address" option in the control panel. When I do select it, it returns an error message that requires me to complete the Ship From section first. When I complete that section, it allows me to save the "Allow customers to ship orders to an address other than the billing address." option normally, but the button is unchecked when I return to that settings page. It appears something is overriding my ability to offer that option. Can anyone help?

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 30-December-2009 at 9:19pm
	Make sure that the "includes" folder has read/write/delete permissions. It sounds like one of the settings files is not getting properly updated.
	The ProductCart Team Home of ProductCart shopping cart software

dreamhonda Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10-December-2009 Status: Offline Points: 0	Post Options Post Reply Quote dreamhonda Report Post Thanks(0) Quote Reply Posted: 31-December-2009 at 1:14pm
	Thanks for the help. I'll start there. All other functions withjin the control panel seem to work just fine. Wouldn't those not work if there were permissions issues? Are each of the settings in a separate folder?

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 31-December-2009 at 2:59pm
	Hi, It's most likely to be a permissions issue. Some configuration details are stored in files as well as the DB for performance reasons. It's only those that would show any strange behaviours and there are only a few pages that use this feature, most, if not all, of those impacted are under the settings menu.
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code

dreamhonda Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10-December-2009 Status: Offline Points: 0	Post Options Post Reply Quote dreamhonda Report Post Thanks(0) Quote Reply Posted: 01-January-2010 at 3:34pm
	All files under the includes folder have read/write/execute permissions. Could you point me to another place that might be causing this?

RedLeafDev Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 12-January-2010 Location: Portsmouth, NH Status: Offline Points: 28	Post Options Post Reply Quote RedLeafDev Report Post Thanks(0) Quote Reply Posted: 12-January-2010 at 3:37pm
	I am also having this issue. Did you ever resolve this? Are you using version 4?

RedLeafDev Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 12-January-2010 Location: Portsmouth, NH Status: Offline Points: 28	Post Options Post Reply Quote RedLeafDev Report Post Thanks(0) Quote Reply Posted: 12-January-2010 at 3:48pm
	Actually, dreamhonda, I just resolved it myself. For those of you having this issue - I found the file /productcart/includes/ppd_status.inc and changed from 0 to 1 (we are running parent paths disabled). Hope this helps!

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 12-January-2010 at 4:02pm
	That's strange. That file is always, by default set to 1 when you use the files from the PPD version of ProductCart. What is the name of the ZIP file that you unzipped and that contained the "Parent Paths Disabled" folder in which "ppd_status.inc" was not set to 1?
	The ProductCart Team Home of ProductCart shopping cart software

RedLeafDev Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 12-January-2010 Location: Portsmouth, NH Status: Offline Points: 28	Post Options Post Reply Quote RedLeafDev Report Post Thanks(0) Quote Reply Posted: 12-January-2010 at 4:19pm
	It was productcart_bto_v4_122109.zip

dreamhonda Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10-December-2009 Status: Offline Points: 0	Post Options Post Reply Quote dreamhonda Report Post Thanks(0) Quote Reply Posted: 12-January-2010 at 4:31pm
	I have not resolved it, and wish I could. Seems like it is something the Product Cart people would know about. When the first suggestion wasn't the problem, no one suggested another fix. I inherited this site, so I don't know if it is a programming issue caused by the programmer, but will probably have my customer find another solution for their shopping cart. By the way, ppd was set to 1, so that isn't the problem on my end.