a "No Customer Accounts" setup

Hmmm.  Out of the box you do need to have an account to order.  It can be set with a toggle not to have a password but the help says

'Note that even when this feature is on, a customer account is created as an order cannot be saved to the database without saving customer information. A random password is added to the customer account and the customer will be able to retrieve it, if they ever wish to do so (e.g. to log in and check the status of an order or track a package).'

Unless an account is created your order won't appear in the backend.

This therefore would involve working on the ASP in a fairly substantial way unless another user or EarlyImpact know how to do it easily.

cheers

Mark

I think the problem would come in that a customer account would be set up if they do a purchase whether they see it or not.

When they then come to order next time and type in the email address, it would be found in the database and they would be told 'this customer is already registered'.

cheers

Mark