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Order Status - Adding Automation?

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dominicparrillo View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dominicparrillo Quote  Post ReplyReply Direct Link To This Post Topic: Order Status - Adding Automation?
    Posted: 30-March-2010 at 8:00am
Right now as orders come in, the are all, by default, in pending status.
 
If they pay with Credit Card or if they pay with Check it is marked pending.
 
Since we offer memberships... the order is actually a membership.
 
when this specific item is order, the membership, we have to go in.. and manually change the customer from RETAIL to WHOLESALE... then go into options and change

idCustomerLevel from level 1 to level 2

We need this to AUTOMATICALLY happend for those that pay credit cards... so they purchaser has access to the membership access to the site...
 
If they pay by check... the pending is ok and we can manually change when we recieve payment.
 
Please advise...
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 30-March-2010 at 8:22am
Hi Dominic,
     There is no field idCustomerLevel that I can find in ProductCart so I presume the membership is to another part of the site not directly related to ProductCart. 
You will need to get some custom code written to achieve what you want to do.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dominicparrillo Quote  Post ReplyReply Direct Link To This Post Posted: 30-March-2010 at 8:28am
Actually... I am referring to... ORDER ID field... this is the field by default... when you go to check the orders you have... it is a list of orders and each order has a ORDER ID...
 
 
WE just want to change the order id so it starts at a higher number
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 30-March-2010 at 8:35am
Hi,
  I don't see any possible connection between the order ID and access to any part of a website. Are you mixing this up with your other post?
 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dominicparrillo Quote  Post ReplyReply Direct Link To This Post Posted: 30-March-2010 at 8:35am
sorry
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dominicparrillo Quote  Post ReplyReply Direct Link To This Post Posted: 30-March-2010 at 8:41am
http://ll4g.com/idcustlevel.jpg
it is in other settings... when  View & Modify Customer OTHER SETTINGS
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 30-March-2010 at 8:54am
Hi Dominic,
  OK - I know what these are now - These are "Special Customer Fields" and "idCustomerLevel" is the name that whoever set it up on the store chose to give it - although personally I find it odd to use something that sounds more like a programming variable name that something more easily meaningful to the users.
To see them go to Customers > Manage Special Fields

These are informational fields and there is no code, other than to gather and display the information, within ProductCart - you will still need custom code to modify these. I assume there is some custom code already referencing this filed if changing that value allows access to some area of the website. 

Edited to correct post.


Edited by Hamish - 30-March-2010 at 8:56am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 30-March-2010 at 9:40am
Please also reference the following section of the WIKI for details on automatically making new customers Wholesale Customers:

http://wiki.earlyimpact.com/developers/login_asp#changing_the_way_a_customer_account_is_setup
The ProductCart Team

Home of ProductCart shopping cart software
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