Discount code includes payment fees

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Hi all!

I'm having trouble to explain this problem in english, hope you guys understand anyway. 

We have a discount code that applies automatically with a price
discount of 50 SEK when the customer make an order from 350 SEK or
above. 

We also have offline payment methods in the store where we charge a flat amount processing fee (say 29 SEK).

If a registrered customer buy a product that costs 349 SEK they won't get any discount since they haven't fulfilled all parameters for the discount. If they choose any offline payment method and get an extra fee of 29 SEK, they still don't get the discount - and this is correct. Discounts should not apply to payment fees, freight costs etc. 

BUT if the customer is a new customer and doesn't have a registrered account in our store productcart calculates the payment fee to the total of the order and the customer gets the discount of 50 SEK anyway. 

Running productcart v4 SP3 apparel add on.

Any ideas? 

Edited by @nna - 30-March-2010 at 9:07am

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@nna Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09-July-2007 Location: Sweden Status: Offline Points: 0	Post Options Post Reply Quote @nna Report Post Thanks(0) Quote Reply Topic: Discount code includes payment fees Posted: 30-March-2010 at 9:06am
	Hi all! I'm having trouble to explain this problem in english, hope you guys understand anyway. We have a discount code that applies automatically with a price discount of 50 SEK when the customer make an order from 350 SEK or above. We also have offline payment methods in the store where we charge a flat amount processing fee (say 29 SEK). If a registrered customer buy a product that costs 349 SEK they won't get any discount since they haven't fulfilled all parameters for the discount. If they choose any offline payment method and get an extra fee of 29 SEK, they still don't get the discount - and this is correct. Discounts should not apply to payment fees, freight costs etc. BUT if the customer is a new customer and doesn't have a registrered account in our store productcart calculates the payment fee to the total of the order and the customer gets the discount of 50 SEK anyway. Running productcart v4 SP3 apparel add on. Any ideas? Edited by @nna - 30-March-2010 at 9:07am

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 30-March-2010 at 10:24am
	Hi, Sounds like a bug to me - please raise a support ticket.
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code

@nna Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09-July-2007 Location: Sweden Status: Offline Points: 0	Post Options Post Reply Quote @nna Report Post Thanks(0) Quote Reply Posted: 30-March-2010 at 10:54am
	Ok, have submitted a ticket. Thanks. /Anna
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