Saved Cart / Abandoned Carts

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   After doing a gazillion test checkouts today testing various things before go live, I see that the saved cart is no longer "saved" after one begins checkout.

Haven't had time to look into the logic here, but is there any reason it couldn't remain saved until an order is complete? This way if someone doesn't complete checkout for some reason, they'll be prompted by the saved cart dialog when they return?

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Guests Members Profile Send Private Message Find Members Posts Add to Buddy List Guest	Post Options Post Reply Quote Guests Thanks(0) Quote Reply Topic: Saved Cart / Abandoned Carts Posted: 01-April-2010 at 11:05pm
	After doing a gazillion test checkouts today testing various things before go live, I see that the saved cart is no longer "saved" after one begins checkout. Haven't had time to look into the logic here, but is there any reason it couldn't remain saved until an order is complete? This way if someone doesn't complete checkout for some reason, they'll be prompted by the saved cart dialog when they return?

whizzinpc Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 17-January-2006 Location: California Status: Offline Points: 20	Post Options Post Reply Quote whizzinpc Report Post Thanks(0) Quote Reply Posted: 05-April-2010 at 3:52pm
	We noticed this also... as soon as you click checkout... and leave the site... when you come back the cart is gone. It should keep the cart until the very end.

modaxpressplus Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 07-April-2010 Location: Miami, FL Status: Offline Points: 0	Post Options Post Reply Quote modaxpressplus Report Post Thanks(0) Quote Reply Posted: 07-April-2010 at 8:19pm
	We just started using PC after months of customizations and one of the major issue we have with our customers is that they can not "SAVE CART". We've lost five orders within three days! If we would know before, that PC doesn't have this option it would've been a big concern for us if we would go with PC. The "saved cart is no longer "saved" after one begins checkout" described by Sean Connors needs to be taken care off. And every business owner would agree on this... You can not loose a sale because a customer couldn't reproduce his "Not Saved.." order.