"Add to Cart" problem

Hi Katharina,

The technical issue here is that (by definition) apparel products require customers to make at least one option selection before they can add a product to cart, so that's why PC doesn't show the button on these products.

I agree with you that it confuses customers and have heard this from others.

I think the more nuanced approach might be to show a "Buy Now" button if the product can be ordered directly from any page (i.e. no options to be selected), otherwise show "Add to Cart" button, which would behave just like the "More Details" button, but the redundancy there would have psychological value, if not functional value.

This would be a very simple modification. Perhaps EI will consider it for v4.1.

If you search the code for "pcf_AddToCart" (the function that decides if a product is "buy now" eligible) you will find 11 files.  Each of those files is slightly different and needs different adjustments.

However, the general idea is to add an "Else" statement.  Here is an example using the horizontal product view "pcShowProductH.asp".

Find:

        <% If pcf_AddToCart(pIdProduct)=True Then %><p class="pcShowProductLink"><a href="instPrd.asp?idproduct=<%=pIdProduct%>"><img src="<%=rslayout("add2")%>" alt="<%=dictLanguage.Item(Session("language")&"_altTag_2")& pDescription %>"></a></p><% End If %>

Replace with:

        <% If pcf_AddToCart(pIdProduct)=True Then %>
            <p class="pcShowProductLink"><a href="instPrd.asp?idproduct=<%=pIdProduct%>"><img src="<%=rslayout("add2")%>" alt="<%=dictLanguage.Item(Session("language")&"_altTag_2")& pDescription %>"></a></p>
        <% Else %>
            <p class="pcShowProductLink"><a href="<%=pcStrPrdLink%>"><img src="<%=rslayout("add2")%>" alt="<%=dictLanguage.Item(Session("language")&"_altTag_2")& pDescription %>"></a></p>
        <% End If %>

Sean and I have spoken about this a couple of times.

I was able to find a definite correlation between that missing "add to cart" button and sales.

On a couple of items we added some options or apparel sub-products and the sales completely stopped.

Once we put a fakie "add to cart" button back on the sales resumed.

I guess one that links you to the product details page.  PC needs it.

Matt, thanks for the code.  It was almost right.  I did change it a little bit, and it works.  That's from someone who does not know ASP.  LOL  So now when you have apparel add one products you will see a link from the "Add to cart" image to the product details page.  That will fix the issue of customers thinking the items are out of stock, since it shows an add to cart button.  Can someone please confirm that the code is correct from it's syntax.  It does work so I think it is ok.

However, the general idea is to add an "Else" statement.  Here is an example using the horizontal product view "pcShowProductH.asp".

Find:

        <% If pcf_AddToCart(pIdProduct)=True Then %><p class="pcShowProductLink"><a href="instPrd.asp?idproduct=<%=pIdProduct%>"><img src="<%=rslayout("add2")%>" alt="<%=dictLanguage.Item(Session("language")&"_altTag_2")& pDescription %>"></a></p><% End If %>

Replace with:
<% If pcf_AddToCart(pIdProduct)=True Then %><a href="instPrd.asp?idproduct=<%=pIdProduct%>"><img src="<%=rslayout("add2")%>" alt="<%=dictLanguage.Item(Session("language")&"_altTag_2")& pDescription %>"></a></p>
<% Else %>
            <p class="pcShowProductLink"><a href="viewPrd.asp?idproduct=<%=pIdProduct%>&idcategory=<%=pIdCategory%>" <img src="<%=rslayout("add2")%>" alt="<%=dictLanguage.Item(Session("language")&"_altTag_2")& pDescription %>"></a></p>    
<% End If %>