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Errors in V 3

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bkats View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bkats Quote  Post ReplyReply Direct Link To This Post Topic: Errors in V 3
    Posted: 04-October-2006 at 12:01pm

Hi All,

Is anyone gettting a large amount of errors displayed in the new error log in V3?

We are getting tons of errors on the

/productcart/pc/viewCart.asp page and the

/productcart/pc/login.asp page

I haven't been able to get any help on this so I'm wondering if any of you can help.

Here is a typical error:

Customer Reference Number: 468006083-24239 
Date/Time: 10/4/2006 2:42:45 AM 
Session ID: 468006083 
Error Number: 13 
Source: Microsoft VBScript runtime error 
Description: Type mismatch 
Request Method: POST 
Server Port: 443 
HTTPS: on 
Local Address: 63.134.249.12 
Host Address: 62.249.220.29 
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) 
URL: /productcart/pc/login.asp

Any help would be greatly appreciated. This is killing our sales.

Thank you.

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ProductCart Team

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Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 04-October-2006 at 12:17pm

bkats, please open a support ticket. We have no reports of these issues from other users, so there must be something wrong that is specific to your store. Two things to look into:

  • Make sure to review the v3 Upgrade Guide: did you take all the steps specified there?
  • Update to the latest version of ProductCart (currently v3.03)
The ProductCart Team

Home of ProductCart shopping cart software
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dcunningham View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dcunningham Quote  Post ReplyReply Direct Link To This Post Posted: 10-October-2006 at 10:12pm

I upgraded to the v 3.03 and the cart just blew up. It kept giving type mismatch errors also.

I had to export all the customer, products, save the images, then reinstall the store, including the database setup, then upgrade only to version 3.02, and everything has been okay since.

 

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sawan View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote sawan Quote  Post ReplyReply Direct Link To This Post Posted: 11-October-2006 at 1:06am

Hi,

v3.03 seems to be working fine in 2 sites i have upgraded latest

Regards,

Sawan S Ruparel
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shahedC View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote shahedC Quote  Post ReplyReply Direct Link To This Post Posted: 17-October-2006 at 10:23pm
I have the same problem as bkats.

While I am the main developer, we also have a graphics person, who replaced header.asp with his own graphical version and we have a product person who is managing the addition and customization of product entries in the shopping cart.

I tried to debug Login, asp but it is 2300+ lines long..

I wish the error message would also spit out the Line number..
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Post Options Post Options   Thanks (0) Thanks(0)   Quote shahedC Quote  Post ReplyReply Direct Link To This Post Posted: 17-October-2006 at 10:23pm
Thanks in advance.. !
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