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text over image question

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julesjewelry View Drop Down
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    Posted: 04-July-2010 at 6:50pm

I knew how to do this before, but I can't seem to find it.  When I uploaded a new product image:  http://65.98.245.68/catalog/detail/my-keepsake-pink-pearl.jpg  it automatically put "your company text here" on it.  Where is the setting to turn that off?

Thanks so much!
- Julie
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Greg Dinger View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 04-July-2010 at 7:03pm
yikes!  How did you upload it?  Did you use the normal PC stuff?  I've not seen that before.
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julesjewelry View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote julesjewelry Quote  Post ReplyReply Direct Link To This Post Posted: 04-July-2010 at 7:12pm
I went through the product, clicked on images, then did that add another image part.  That's it.  I remember it did that to me awhile back in PC3, but it was a setting I specifically did.  Now I didn't touch anything and it's started adding the wording.
- Julie
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Greg Dinger View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 04-July-2010 at 8:04pm
By any chance do you have Sean's Batch Image tool installed?
http://wiki.earlyimpact.com/widgets/thirdparty/batchprocessimages
I ask because I recall he can do watermarks and that appears to be what is happening here.
 
If not, I would probably start with asking your host. 
 
There are server components that are used by the product admin to upload and resize images. 
 
If ASPJpeg or ASPUpload are in use, or their SA equivalents, I think there may be a configuration issue at hand.  I've never seen this feature in the past.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Guests Quote  Post ReplyReply Direct Link To This Post Posted: 05-July-2010 at 3:59pm
Hi Julie,

Sounds like Russ installed our Batch Image Process on your store.

Email me directly with a login to your store control panel and I'll have a look at your settings.

Edited by Sean@WMS - 05-July-2010 at 4:07pm
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julesjewelry View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote julesjewelry Quote  Post ReplyReply Direct Link To This Post Posted: 05-July-2010 at 4:57pm

Thank you all for your help.  Sean, that's exactly what it was.  It was the batch imaging uploading.  I couldn't get it to save with a blank box, so I just used a space and I think it's working now.

Thanks again for the help.
- Julie
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Guests Quote  Post ReplyReply Direct Link To This Post Posted: 05-July-2010 at 5:12pm
Hi Julie,

Curious. You shouldn't have to enter anything into that field.

Not sure when Russ installed this for you, but we've got a very recent version I'll update your site with.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Guests Quote  Post ReplyReply Direct Link To This Post Posted: 05-July-2010 at 5:31pm
Hi Julie,

I've updated your site to our latest build of this. Please double check your settings for this, though.
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