Problem with Drop Ship Status

I have just had another drop shipper phone me up to ask why their order is still saying part shipped when they have shipped their product so I tried to look at the code behind sdsViewPast.asp order status myself.

I could only deduce that this it not going to be easy because the only database field for a status of an order is for the order as a whole and not from the perspective of an individual drop shipper.

 

I do think the drop shippers past orders screen (sdsViewPast.asp) view as it stands is in error because I believe it should give the status from a drop shippers perpective.  I would be grateful if EI could look at this with a view to a possible update in a future revision.

 

Its beyond my technical ability I am afraid but I am guessing the logic is already somewhere there because during the drop shippers shipping process the "process shipment" button is removed if the drop shipper has shipped all their products.  This same logic would determine whether the status of the order should have a status of pending or shipped in the sdsViewPast.asp.  I am not sure how the pending shipment status could be obtained (i.e when a drop shipper has only part shipped their own products regardless of whether there are other products on the order) but at the very least I think a drop shippers status telling them whether their order is still pending or shipped is better than the current information.  I.e a shipped or not shipped status for each drop shipper is better than a confusing status that tells them whether the overall order is shipped, not shipped or pending.

 

Sorry if I have'nt made myself understood.

 

 

Regards

Matt

 

 

 

If, as exampled above, a customer orders one drop ship item and one non drop ship item and the store owner ships his non drop ship item nice and quickly then the dropshipper will see a status of his (as yet not shipped) product as either :-

a) Partially Shipped (before the Early Impact code change above)

or

b) Shipped (after the Early Impact code change above)

 

Both statuses are incorrect but I think the first (with the original sds_viewPast.asp code) is less damaging.  This is because it still assumes that an action needs to be perfomed by the drop shipper.

 

As part of a fix I do not think it is necessarily important to show whether a drop shipper himself has partially shipped products (because any shipped products on an order are correctly disabled when the drop shipper click on the shipping wizard) but for me it is important for a each drop shipper to see at a glance whether he has any outstanding orders for his own products.  I.e a status of either 'pending' or 'shipped' against each order would suffice.

 

Thanks

Matt