Sending Email and Google Apps |
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bcrabtree
Groupie Joined: 31-January-2008 Location: United States Status: Offline Points: 0 |
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Posted: 16-September-2011 at 3:33pm |
Hi,
I'm having an issue with my email settings. I'm using google apps for my email and I can send and receive email just fine outside of the site. When I try to set up CDOSYS or CDO I repeatedly get either a "The transport failed to connect to the server" error. I've also tried "localhost" with no luck. I believe this has something to do with Googles Authentication requirements: smtp.gmail.com (use authentication) Use Authentication: Yes Use STARTTLS: Yes (some clients call this SSL) Port: 465 or 587 Specifically the "Use STARTTLS" requirement. There is no Use STARTTLS or Use Secure Connection option in the email settings, nor have I been able to find that setting in sendmail.asp. I've searched the forum and all the wiki docs with no luck. Does anyone know how I can make this work? Edited by bcrabtree - 16-September-2011 at 3:34pm |
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Greg Dinger
Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238 |
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Brian - what host are you dealing with here?
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bcrabtree
Groupie Joined: 31-January-2008 Location: United States Status: Offline Points: 0 |
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I'm now on HostGator
Was on GoDaddy which was a nightmare, but at least I could send emails... |
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Greg Dinger
Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238 |
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I'm not sure how to help other than the following. I've just been through a similara scenario on our own servers. Our solution was to create (which in our environment is very easy) a subdoman such as orders.domainname.com. then I create an e-mail account confirmations@orders.domainname.com. That e-mail account is used as the FROM address as well as the SMTP AUTH address.
In addition, our mail server is heavily locked down to prevent spam so we had to mess with the parameters sent to the sendmail command on the contact.asp page. you may or may not run into this particular issue.
If the above does not help, I've gone as far as I can here in the forum, and would use this as an illustration of yet another reason to host with someone who knows the application. http://www.earlyimpact.com/productcart/productcart-hosting.asp
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bcrabtree
Groupie Joined: 31-January-2008 Location: United States Status: Offline Points: 0 |
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ok thanks, i'll look into that.
cheers. |
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avalight
Newbie Joined: 21-September-2007 Status: Offline Points: 3 |
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Anybody have any updated information on the google apps email system and productcart.?
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Curt
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Greg Dinger
Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238 |
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Curt - my experience has been as follows. Our servers enforce strong restrictions which are designed to avoid sites from being used to relay spam, and thus the mail servers being flagged as spam sources. One such restriction is that SMTP authentication must be active, and "from mail" account must match "SMTP AUTH" account. It's been my experience that we cannot seem to authenticate against a Google account. As such, for those sites whose mail is hosted at Google, we simply set up a subdomain such as confirmations.yourdomain.com, and an account called orders@confirmations.yourdomain.com. that seems to work reliably.
With that said, what's your issue?
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shevapippo
Newbie Joined: 17-December-2011 Location: Italy Status: Offline Points: 0 |
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same problem here. My email is set up wiith Gmail App however my site is hosted by GoDaddy. I would like to send emails in Product Cart using smtp.gmail.com (with usr and ps) but I can't. I also tried ASPMX.L.GOOGLE.COM, in this case when I test in Product cart it tells me the email was sent but i don't receive it. I also did this (suggested by a friend) but it didn't work.
Download includes/sendmail.asp change
Flds("http://schemas.microsoft.com/cdo/configuration/smtpserverport")
= 25 -
find: - Add right below codeline: Flds( "http://schemas.microsoft.com/cdo/configuration/smtpusessl
") = True Any chance I will ever be able to stop paying for Godaddy email accounts? These days godaddy email works poorly, I get the registration email then hours later I get (if i'm lucky) the email with the order. Very hard to work like this. Gianluca |
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macleather
Newbie Joined: 23-June-2008 Location: Los Angeles Status: Offline Points: 3 |
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Hi There,
We use Google Apps mail with no problems. We host with Greg Dinger of Greybeard and I'm not sure if this only works on his servers but maybe worth a try. Here are the setting we use: |
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shevapippo
Newbie Joined: 17-December-2011 Location: Italy Status: Offline Points: 0 |
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Actually my bad, now with the aspmx server everything works fine - apologies for the posting it seems like it needed some time to register the settings but now all works (I am using CDOSYS)
Gianluca
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