customer log in

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   I'm considering switching to ProductCart but my purchase depends on the answer to this question.
I find that the returning customer login feature actually turns away customers at check out.  They seem to be more inclined to register again as they are put-off by being required to login.  I DO NOT want to require login for returning customers.  They should be allowed to fill out the registration form as many times as they want to.  Is this possible with ProductCart?
Thank you...

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Tuco Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 12-December-2005 Status: Offline Points: 0	Post Options Post Reply Quote Tuco Report Post Thanks(0) Quote Reply Topic: customer log in Posted: 12-December-2005 at 1:51am
	I'm considering switching to ProductCart but my purchase depends on the answer to this question. I find that the returning customer login feature actually turns away customers at check out. They seem to be more inclined to register again as they are put-off by being required to login. I DO NOT want to require login for returning customers. They should be allowed to fill out the registration form as many times as they want to. Is this possible with ProductCart? Thank you...

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 12-December-2005 at 2:06am
	"No" out of the box. "Yes" by slightly modifying the way the software works. The difference between registering and not registering is only 1 field: the password field. All other pieces of information are required regardless of whether an account is created or not. In ProductCart an account is always created as it gives the customer access to a number of advanced order management and profile management feature. The password field could be easily hidden by using a type="hidden" field and a random password (a small modification to the ASP source code is required). All text strings and buttons can easily be changed.
	The ProductCart Team Home of ProductCart shopping cart software

Tuco Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 12-December-2005 Status: Offline Points: 0	Post Options Post Reply Quote Tuco Report Post Thanks(0) Quote Reply Posted: 12-December-2005 at 2:37am
	wow, quick reply! Anyway, that doesn't sound like a solution because then anyone could log in to another's account simply by entering their email address...correct? How about this: If a customer registers new with an email address that they used for a prior purchase, will the system prevent this by telling them that they have to log in? You see, I'm not interested in eliminating the log in. I just don't want to REQUIRE it to make a purchase. Thank you.

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 12-December-2005 at 12:51pm
	No, that's not correct. No one would be able to log into another person's account. The password would be generated randomly (e.g. it's extremely easy to generate a random number, for example). As for the second question: yes, ProductCart does notify a customer that their email has already been registered on the store and prompts the customer to log in. A "password reminder" helps the customer retrieve a lost password.
	The ProductCart Team Home of ProductCart shopping cart software

Tuco Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 12-December-2005 Status: Offline Points: 0	Post Options Post Reply Quote Tuco Report Post Thanks(0) Quote Reply Posted: 12-December-2005 at 1:17pm
	Ah, I understand that you are talking about generating the password in a hidden field on the registration page. That makes sense. Even though this isn't exactly what I'm wanting, I understand that my request is a bit strange. ProductCart certainly surpasses the capabilities of other carts that I'm using, so I'm going to buy it today. Many thanks for the quick replies. That really makes all the difference with online customer service.

seventhman Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 14-February-2006 Status: Offline Points: 0	Post Options Post Reply Quote seventhman Report Post Thanks(0) Quote Reply Posted: 14-February-2006 at 3:54pm
	Actually - I would love to see this as a feature supported in future versions. More and more, customers request it from us. (Not requiring registration to be able to order).