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Joined: 15-October-2012
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    Posted: 15-October-2012 at 3:51pm
Is it possible to customize the response from decline charges using authorize.NET? If yes, please notify which files need to be modified.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Guests Quote  Post ReplyReply Direct Link To This Post Posted: 15-October-2012 at 4:17pm
Should be in the /includes/languages.asp file. Just search for the text in the message.
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Points: 5 		Post Options Post Options   Thanks (0) Thanks(0)   Quote 1st-line Quote  Post ReplyReply Direct Link To This Post Posted: 15-October-2012 at 5:31pm
Thanks. We already checked the language file and searched the forums/knowledge base before we posted. From the code, it looks like the response is coming from Authorize.NET. Unfortunately, it can confuse customers with a message that AVS is not matched. It also gives a back button, but does nto tell customers to try again or try a different card number.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Guests Quote  Post ReplyReply Direct Link To This Post Posted: 15-October-2012 at 6:01pm
I see. I always recommend against passing on the raw response from the gateway -- for reasons much as you suggest.

Best thing to do here would be to modify /pc/msgb.asp (as it is highly unlikely to be affected by PC updates).

find:
<%=msg%>

replace that with:
<%
select case TRUE
	case Instr(msg,"<b>Error&nbsp;[x_response_code I don't like]</b>:") > 0
		msg = Replace(message,"[x_response_reason_text I don't like]","[The message I'd rather use.]")
	case else
		msg = msg
end select
%>
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Points: 5 		Post Options Post Options   Thanks (0) Thanks(0)   Quote 1st-line Quote  Post ReplyReply Direct Link To This Post Posted: 15-October-2012 at 6:19pm
Thanks!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Guests Quote  Post ReplyReply Direct Link To This Post Posted: 15-October-2012 at 7:49pm
Oops! Correction:

<%
select case TRUE
	case Instr(msg,"<b>Error&nbsp;[x_response_code I don't like]</b>:") > 0
		msg = Replace(msg,"[x_response_reason_text I don't like]","[The message I'd rather use.]")
	case else
		msg = msg
end select
%>
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