Long loading times

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   My website contains apparel and non-apparel products.
Every page with a non-apparel product, loads quick.
Example:
https://www.showerrods.com/Customrods/pc/942S-Wine-Collection-3-quot-Wine-Bottle-Pull-3335p54045.htm

However, every product that contains apparel can take anywhere between 5-15 seconds depending on how many options it has.
Example:
https://www.showerrods.com/Customrods/pc/Designer-Finishes-Corner-Shower-Rod-27-quot-x-60-quot-5147p92918.htm

What could be causing this delay in loading the options in apparel items? Is this normal on ProductCart?
I'm on ProductCart v5.2.00a

Edited by TruSake - 03-October-2019 at 4:43pm

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TruSake Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04-November-2009 Status: Offline Points: 15	Post Options Post Reply Quote TruSake Report Post Thanks(0) Quote Reply Topic: Long loading times Posted: 03-October-2019 at 4:33pm
	My website contains apparel and non-apparel products. Every page with a non-apparel product, loads quick. Example: https://www.showerrods.com/Customrods/pc/942S-Wine-Collection-3-quot-Wine-Bottle-Pull-3335p54045.htm However, every product that contains apparel can take anywhere between 5-15 seconds depending on how many options it has. Example: https://www.showerrods.com/Customrods/pc/Designer-Finishes-Corner-Shower-Rod-27-quot-x-60-quot-5147p92918.htm What could be causing this delay in loading the options in apparel items? Is this normal on ProductCart? I'm on ProductCart v5.2.00a Edited by TruSake - 03-October-2019 at 4:43pm

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 04-October-2019 at 10:22am
	Hi TruSake, This isn't a problem that we have seen reported before. I've taken a look at those links with a few team members from different teams for feedback. Unfortunately we haven't been able to find a answer to why the apparel pages are taking so long to load based on what we can see from a web browser. I would like to ask the development team to take a deeper look at the apparel pages to see why they may not be loading. For them to learn more it will be necessary for them to look at settings in your ProductCart Control Panel and in the files related to displaying apparel products. The best way to provide the information the development team will need is to put in a support ticket at https://www.productcart.com/support-request.asp and use the secure form to pass along Control Panel and FTP credentials. Thank you
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