Printing FedEx Label

Our ProductCart v 3.4  is integrated with FedEx.  When  we process  an order for shipping via FedEx, we get the info back from FedEx with a tracking number and a link to print the label. 

My problem is with the Label.  The Label is formatted to print from a Laser or InkJet printer, but we are using a Thermal Printer, the Zebra 2844, supplied by FedEx.  The label that is returned for printing is too large/not formatted to fit on the Zebra size blank labels, so we cannot print out the label.

We do not want to print the label using our Laser printer because we would have to print the label onto a regular, blank piece of printing paper and this will not work for us because we need to print our labels out on an acual sticky-backed label, not a plain pc of paper.

I called FedEx thinking that they could fix it on their end, but they said that it had to be fixed in ProductCart in the code so that the label that is returned during FedEx processing is actually formated to the correct size to print with our Zebra Thermal Printer.

Does anyone know how to fix this situation?  I really need to print my labels on the Zebra Thermal printer, and I need the labels to be returned from the FedEx API formatted and ready to print from the Zebra printer.

Thanks!

This is something that we are going to work on in the near future. For now, you will have to print to a laser printer.

However, remember that you can order free plastic pouches from FedEx, slip the printed label into one, and easily attach it to your package. So there is no need of using tape to attach the label to a package.

You can also order laser labels from fedex.com. They are labels which are 8.5 x 11 and have a removable label on the top half of the sheet. So you can print the shipping image onto them using your laser printer without needing to use the clear pouch. Then you just stick it onto the package. It's what I use with my laser printer and they are free from fedex! The only thing you have to do is adjust your margins before you print to make sure the image is centered on label.

Just order it from fedex.com and select "order supplies" then select, "FedEx Ship Manager® at fedex.com"

Product Code:
FedEx® Laser Labels
Item # 146525

Hope that helps!

Since FedEx labels reside on your server but need printed via your computer’s ports (e.g. parallel, USB, etc.) there are some security issues. 

FedEx doesn't provide any "plug-in" so this is something we have to workaround.

In other words, this is a substantial project and unfortunately it did make it into v3.1.

We still plan to provide this feature, but I don’t have any ETA.

Unfortunately there was a page on our Web site that reported this incorrectly. We apologize for the incorrect information. Unfortunately there are some technical difficulties that have prevented us from being able to print to a thermal printer so far. The way to go at this point remains to print to a regular printer and insert the printed label in one of the free plastic pouches provided by FedEx or UPS.

Edited by earlyimp - 20-November-2007 at 3:06am