Special Characters

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   We're having trouble getting ProductCart to display special characters in Content Pages.

Characters like non-breaking space, and Spanish characters like & n t i l d e ; and & i e x c l ; work initially but then get converted to other characters.

For example, if you put & n t i l d e ; into a content page (obviously without the spaces inbetween each letter) it will show correctly. However, if you then edit the page again it will have replaced it with "ñ". If you update the Content Page and view it again it shows a wierd box thing that says "FF FD" inside it.

This is making it hard to make a Spanish version of our website.

Anyone know how to fix this?

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tbdean Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 28-May-2008 Status: Offline Points: 0	Post Options Post Reply Quote tbdean Report Post Thanks(0) Quote Reply Topic: Special Characters Posted: 27-June-2008 at 7:23pm
	We're having trouble getting ProductCart to display special characters in Content Pages. Characters like non-breaking space, and Spanish characters like & n t i l d e ; and & i e x c l ; work initially but then get converted to other characters. For example, if you put & n t i l d e ; into a content page (obviously without the spaces inbetween each letter) it will show correctly. However, if you then edit the page again it will have replaced it with "ñ". If you update the Content Page and view it again it shows a wierd box thing that says "FF FD" inside it. This is making it hard to make a Spanish version of our website. Anyone know how to fix this?

Matt Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 20-July-2006 Location: United States Status: Offline Points: 73	Post Options Post Reply Quote Matt Report Post Thanks(0) Quote Reply Posted: 27-June-2008 at 7:32pm
	I would like to look into this and determine if there is a workaround. Are you referring to the custom content pages? What version of ProductCart are you using?

tbdean Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 28-May-2008 Status: Offline Points: 0	Post Options Post Reply Quote tbdean Report Post Thanks(0) Quote Reply Posted: 27-June-2008 at 8:09pm
	Thanks Matt. Yes, I believe it is the custom content pages. We edit them at Settings > Manage Content Pages. ProductCart v3.12

netprofits Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 05-January-2006 Location: United States Status: Offline Points: 22	Post Options Post Reply Quote netprofits Report Post Thanks(0) Quote Reply Posted: 27-June-2008 at 8:40pm
	You may want to review this post as someone else was having a similar problem and resolved it by setting the codepage appropriately. http://www.earlyimpact.com/forum/forum_posts.asp?TID=752&TPN=1
	NetProfits Internet Consulting Certified ProductCart Developer Our Site

Matt Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 20-July-2006 Location: United States Status: Offline Points: 73	Post Options Post Reply Quote Matt Report Post Thanks(0) Quote Reply Posted: 02-July-2008 at 3:29pm
	Hi tbdean, The InnovaStudio editor actually converts those HTML characters. I am afraid a code-based solution may not be available short term. A simple solution is to edit your content in a text or HTML editor and then paste them into the text box. Basically, not using the InnovaStudio editor for content containing special characters will avoid the problem. ProductCart does not perform any conversion on the content.