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BTO Price Problem

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john123 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote john123 Quote  Post ReplyReply Direct Link To This Post Topic: BTO Price Problem
    Posted: 09-August-2008 at 7:10am
Hi,
 
Not sure what happened but the customized price is not being updated in the configuration page when selecting the products.  The BTO product is $0 but the item prices have their amounts.  Even when added to the cart, the subtotal price is $0.  It was working before.
Any idea what happeneed?
 
John
 
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 09-August-2008 at 8:59am
Hi John,
  The only time I have seen this is after I made a mistake when customizing the page.
Have you made any changes to code or the product? Can you provide a link.

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john123 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote john123 Quote  Post ReplyReply Direct Link To This Post Posted: 09-August-2008 at 9:41am
Hi Hamish,
 
I did change the "configurePrdCode.asp" page to hide the BTO prices.  I saw the code change in posting you said a while back.  I decided to change it back and show the BTO prices so I put back the original file.  I also verified that all the other BTO files are correct.
 
There is an "error on page" message on the bottom left corner of the page after I select one of the combinations.
 
I can send you a link in PM.
 
John
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 09-August-2008 at 10:11am
Hi John,
   Are you 100% certain you put back the original versions of the code?
 
BTW - The error on the page is "defitemscount is not defined"
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john123 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote john123 Quote  Post ReplyReply Direct Link To This Post Posted: 09-August-2008 at 10:18am

Hi Hamish,

I copied back the original files that were given to me when I purchased the BTO upgrade.  How do I fix the "defitemscount is not defined"?
 
John
 
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 09-August-2008 at 12:39pm
Hi John,
  I think defitemscount is a new variable - Have you had any updates/upgrades since your original files?  It should be in the copy of configurePrdCode that you are using.
If not then there is a mismatch between that and the  version of calculate.js that is throwing the error.
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 09-August-2008 at 12:58pm
I guess the other question is - was this working before you made & backed out the change?
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john123 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote john123 Quote  Post ReplyReply Direct Link To This Post Posted: 09-August-2008 at 1:09pm
Yes, the price would change dynamically whent the products were selected. 
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 09-August-2008 at 2:24pm
Has your live copy of configurePrdCode.asp got the string "!defitemscount" in it? 
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 09-August-2008 at 2:25pm
Oops -  make that  defitemscount
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